Skip to main content
usedby
Search tools, companies

Help desks tools used by Professional Services companies

Each line links its public proof and the date usedby last checked it.

16

Professional Services companies use Help desks tools

5 confirmed 9 observed 2 signals

The most used: Intercom (5), DevRev (3), and Pylon (3).Data as of Oct 25, 2026

Ranking

Tools ranked by the Professional Services companies that use them. Ties go to the stronger proof.

Largest and best-proven users

Two labelled views of the same companies. Neither is a score.

Largest companies

By employee range. Size known for 12 of 16.

  • monday.comObserved1,001–5,000 employeesChecked Oct 24, 2026
  • GustoObserved1,001–5,000 employeesChecked Oct 3, 2026
  • PersonioObserved1,001–5,000 employeesNot dated

Strongest proof

Confirmed or declared: 5 of 16. This view filters what you read, never what is counted.

  • DataGrailConfirmed51–200 employeesChecked Oct 25, 2026
  • FinchConfirmed51–200 employeesChecked Oct 25, 2026
  • SkeduloConfirmed201–1,000 employeesChecked Oct 24, 2026

Who uses each tool

Strongest proof first. A job post is a signal, the weakest proof.

  1. 1Intercom5 companies · Checked Oct 24, 20265
    0 confirmed 4 observed 1 signal

    Intercom profile

  2. 2DevRev3 companies · Checked Oct 24, 20263
    3 confirmed 0 observed

    DevRev profile

  3. 3Pylon3 companies · Checked Oct 25, 20263
    2 confirmed 1 observed

    Pylon profile

  4. 4Hiver2 companies · Checked Oct 3, 20262
    0 confirmed 2 observed

    Hiver profile

  5. 5Zendesk AI2 companies · Checked Oct 20, 20262
    0 confirmed 1 observed 1 signal

    Zendesk AI profile

  6. 6Kustomer1 company · Checked Oct 20, 20261
    0 confirmed 1 observed

    Kustomer profile

How usedby counts

5 confirmed 9 observed 2 signals

A company counts once per tool, at its strongest proof: confirmed (a case study, a named testimonial, a press release or the company's own account), declared (the company told usedby), observed (a vendor logo wall or customers page) or signal (a job post). Counts cover the companies on usedby, never the whole market.

No software vendor had to be left out.

Data as of October 25, 2026.

Questions

Which Help desks tools do Professional Services companies use most?

Intercom leads: 5 of the 16 Professional Services companies on usedby that use Help desks tools use it. Next: DevRev (3), Pylon (3), Hiver (2), and Zendesk AI (2). See Intercom.

How many Professional Services companies use Help desks tools?

16 Professional Services companies on usedby use at least one of 6 Help desks tools. It counts the companies usedby tracks.

What proof backs these lines?

Of the 16 companies, each counted at its strongest proof: 5 confirmed, 0 declared, 9 observed and 2 known from a job post.

How does usedby build this ranking?

usedby counts each Professional Services company once per tool, from public proof: case studies, press releases, the company's own site or its declaration to usedby, vendor customer pages and job posts. Every line shows its proof and the date usedby last checked it.