Assembled vs Front: who uses which
Customers, public proof and the companies that use both.
On usedby, 44 companies use Assembled and 32 use Front. 2 companies use both, including Stripe and Carta. Assembled leads among the Fintech & Payments companies on usedby that use either tool.Latest check Nov 13, 2026: 76 of 76 public lines checked. Counts include every proof level, job-post signals included. A company on both tools counts at any proof level, and a job post on one side is marked as such.
Who uses Assembled, Front, or both
Every company with a public proof for at least one of the two tools.
42
listed for Assembled only
2
companies use both
30
listed for Front only
On usedby, 42 companies are listed for Assembled only, 30 are listed for Front only and 2 use both, out of the 74 companies listed for at least one. An absent listing does not prove non-use.
Where it lands
Recently publicly listed customers
Who uses both
Companies with a public line on both tools, at any proof level: the strongest proofs come first, and a job post is marked.
| Company | First public proof, Assembled |
|---|---|
Stripe | On or before Oct 2024 |
Carta | — |
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
Vendor facts checked: Assembled, 3 of 6; Front, 4 of 6. Missing facts remain unverified, not absent features.
Assembled
FrontWhat customers report
Results as the vendor or the customer published them, with the source and the date.
Assembled

Brooks lowered average phone wait times by 66%
Brooks Running
Vendor case study, assembled.com, captured Nov 10, 2026

saving 5 hours per week
Intercom
Vendor case study, assembled.com, captured Nov 10, 2026
Front

currently averages an impressive 40-minute response time
Scratchpad
Vendor case study, front.com, published Jan 6, 2025

Branch was able to see a 482% return on investment (ROI) with Front
Branch
Vendor case study, front.com, published Aug 8, 2022
Evidence for your decision: Assembled
Source observations. Check the required plan and conditions before choosing.
Documented tasks
PreplyAutomate internal business workflows
Using Assembled’s schedule generation, the team has configured dozens of rules to automatically create optimal schedules in seconds — schedules that always follow business rules and regional labor laws without manual compliance checks.
Choice criteria
Integration: ZendeskSourced observation
Plan: Unknown
Zendesk Sync tickets and custom statuses, forecast for all channels, and automate resolutions with AI.
Pricing: $25Recheck required
Plan: CORE
Scope: /MONTH
Conditions: The passage includes multiple prices; verify the applicable price
CORE $25 /MONTH PRO $45 /MONTH ENTERPRISE $75 /MONTH
Pricing: $45Recheck required
Plan: PRO
Scope: /MONTH
Conditions: The passage includes multiple prices; verify the applicable price
CORE $25 /MONTH PRO $45 /MONTH ENTERPRISE $75 /MONTH
Pricing: $75Recheck required
Plan: ENTERPRISE
Scope: /MONTH
Conditions: The passage includes multiple prices; verify the applicable price
CORE $25 /MONTH PRO $45 /MONTH ENTERPRISE $75 /MONTH
Integration: ZendeskSourced observation
Plan: Unknown
Conditions: Documentary statement only; named account permissions and regional eligibility unknown.; Case deployment scope only; general connector availability, exact operations and plan entitlement unknown.; Surrounding source identifies Zendesk knowledge base and integration; hourly sync applies to Arbiter deployment only.; Product scope needs verification
Product: Assembled Arbiter Sports deployment
Setup and limits: Documented only; not_tested. No authenticated vendor operation executed.; No capability profile or execution evidence inferred.
The sync runs hourly, so new or updated articles show up in Assembled without a separate step.
Questions about Assembled and Front
Which is used more, Assembled or Front?
Assembled has more customers on usedby: 44 against 32 for Front.
Do companies use both Assembled and Front?
Yes. 2 companies use both on usedby, including Stripe and Carta.
Who uses Assembled?
44 companies on usedby, each with the public page that shows it. See who uses Assembled.
Who uses Front?
32 companies on usedby, each with the public page that shows it. See who uses Front.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of four proof levels: confirmed, declared by the company itself, observed or signal (a job post, the weakest). A company counts as using both tools when it has a line on each, at any level; the list shows the strongest proofs first and marks job posts.



