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Assembled vs Front: who uses which

Customers, public proof and the companies that use both.

On usedby, 44 companies use Assembled and 32 use Front. 2 companies use both, including Stripe and Carta. Assembled leads among the Fintech & Payments companies on usedby that use either tool.Latest check Nov 13, 2026: 76 of 76 public lines checked. Counts include every proof level, job-post signals included. A company on both tools counts at any proof level, and a job post on one side is marked as such.

Who uses Assembled, Front, or both

Every company with a public proof for at least one of the two tools.

42

listed for Assembled only

2

companies use both

30

listed for Front only

On usedby, 42 companies are listed for Assembled only, 30 are listed for Front only and 2 use both, out of the 74 companies listed for at least one. An absent listing does not prove non-use.

44customers
20 confirmed 20 observed 4 signals

Where it lands

Fintech & Payments8
DevTools & Infrastructure3
HealthTech & Digital Health3

Recently publicly listed customers

HoneyloveOct 24
32customers
19 confirmed 1 declared 12 observed

Where it lands

Artificial Intelligence2
Fintech & Payments2
HR & Recruiting2

Who uses both

Companies with a public line on both tools, at any proof level: the strongest proofs come first, and a job post is marked.

Companies that use both Assembled and Front
CompanyFirst public proof, Assembled
StripeOn or before Oct 2024
Carta—

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

Vendor facts checked: Assembled, 3 of 6; Front, 4 of 6. Missing facts remain unverified, not absent features.

AssembledFront
Customersusedby, latest check Nov 13, 2026Assembled: 44 (20 confirmed, 20 observed, 4 job-post signals)Front: 32 (19 confirmed, 1 declared, 12 observed)
CategoryusedbyAssembled: Contact center AIFront: Help desks
PricingAssembled: CORE: $25 /MONTH; PRO: $45 /MONTH; ENTERPRISE: $75 /MONTHassembled.com, checked Oct 8, 2026Front: Starter: $25 /seat/mo; Professional: $65 /seat/mo; Enterprise: $105 /seat/mofront.com, checked Nov 13, 2026
SecurityAssembled: SOC 2 Type IIassembled.com, checked Nov 11, 2026Front: SOC 2 Type II, ISO 27001front.com, checked Nov 13, 2026
Your dataNo verified public evidenceNo verified public evidence
Data residencyNo verified public evidenceNo verified public evidence
Free trialNo verified public evidenceFront: Free trial or free plan available.front.com, checked Nov 13, 2026
IntegrationsAssembled: Amazon Connect, Confluence, Five9, Genesys Cloud, Gladly, Google Drive, Intercom, Notion, Salesforce Service Cloud, Slack, Zendesk, Zoomassembled.com, checked Nov 11, 2026Front: Microsoft Teams, AMGiNE, Microsoft Dynamics 365, Superconductor, Gong, Shipit Software, Twitter (X), Pipedrive, HubSpot, Alloy, Linear, Luciqfront.com, checked Nov 13, 2026
WebsiteAssembled: assembled.comFront: front.com

What customers report

Results as the vendor or the customer published them, with the source and the date.

Assembled

Brooks lowered average phone wait times by 66%

Brooks Running

Vendor case study, assembled.com, captured Nov 10, 2026

Read the story

saving 5 hours per week

Intercom

Vendor case study, assembled.com, captured Nov 10, 2026

Read the story

Front

currently averages an impressive 40-minute response time

Scratchpad

Vendor case study, front.com, published Jan 6, 2025

Read the story

Branch was able to see a 482% return on investment (ROI) with Front

Branch

Vendor case study, front.com, published Aug 8, 2022

Read the story

Evidence for your decision: Assembled

Source observations. Check the required plan and conditions before choosing.

Documented tasks

PreplyAutomate internal business workflows
Using Assembled’s schedule generation, the team has configured dozens of rules to automatically create optimal schedules in seconds — schedules that always follow business rules and regional labor laws without manual compliance checks.

SourceVENDOR CASE STUDYCaptured:

Choice criteria

Integration: ZendeskSourced observation

Plan: Unknown

Zendesk Sync tickets and custom statuses, forecast for all channels, and automate resolutions with AI.

SourceVendor pageChecked:

Pricing: $25Recheck required

Plan: CORE

Scope: /MONTH

Conditions: The passage includes multiple prices; verify the applicable price

CORE $25 /MONTH PRO $45 /MONTH ENTERPRISE $75 /MONTH

SourceVendor pageChecked:

Pricing: $45Recheck required

Plan: PRO

Scope: /MONTH

Conditions: The passage includes multiple prices; verify the applicable price

CORE $25 /MONTH PRO $45 /MONTH ENTERPRISE $75 /MONTH

SourceVendor pageChecked:

Pricing: $75Recheck required

Plan: ENTERPRISE

Scope: /MONTH

Conditions: The passage includes multiple prices; verify the applicable price

CORE $25 /MONTH PRO $45 /MONTH ENTERPRISE $75 /MONTH

SourceVendor pageChecked:

Integration: ZendeskSourced observation

Plan: Unknown

Conditions: Documentary statement only; named account permissions and regional eligibility unknown.; Case deployment scope only; general connector availability, exact operations and plan entitlement unknown.; Surrounding source identifies Zendesk knowledge base and integration; hourly sync applies to Arbiter deployment only.; Product scope needs verification

Product: Assembled Arbiter Sports deployment

Setup and limits: Documented only; not_tested. No authenticated vendor operation executed.; No capability profile or execution evidence inferred.

The sync runs hourly, so new or updated articles show up in Assembled without a separate step.

SourceDocumented · Not testedChecked:

Questions about Assembled and Front

Which is used more, Assembled or Front?

Assembled has more customers on usedby: 44 against 32 for Front.

Do companies use both Assembled and Front?

Yes. 2 companies use both on usedby, including Stripe and Carta.

Who uses Assembled?

44 companies on usedby, each with the public page that shows it. See who uses Assembled.

Who uses Front?

32 companies on usedby, each with the public page that shows it. See who uses Front.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of four proof levels: confirmed, declared by the company itself, observed or signal (a job post, the weakest). A company counts as using both tools when it has a line on each, at any level; the list shows the strongest proofs first and marks job posts.