ChatGPT vs Coveo: who uses which
Customers, public proof and the companies that use both.
On usedby, 40 companies use ChatGPT and 44 use Coveo. 2 companies use both, including Cisco and Salesforce.Latest check Oct 8, 2026: 50 of 84 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.
Who uses ChatGPT, Coveo, or both
Every company with a public proof for at least one of the two tools.
38
use only ChatGPT
2
companies use both
42
use only Coveo
38 companies use only ChatGPT, 42 use only Coveo and 2 use both, out of the 82 companies on usedby that use at least one of them.
Where it lands
Newest customers
We have not started tracking changes for ChatGPT yet.
Where it lands
Newest customers
We have not started tracking changes for Coveo yet.
Who uses both
Companies with a confirmed or observed line on both tools.
| Company |
|---|
 Cisco |
 Salesforce |
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
ChatGPT
CoveoWhat customers report
Results as the vendor or the customer published them, with the source and the date.
ChatGPT
No reviewed story for ChatGPT yet.
Coveo
Conversion rate from search increased by 29%
Elite Supplements
Vendor case study, coveo.com, published May 14, 2026
Search conversion rates increased by 26%
Four Hands
Vendor case study, coveo.com, published May 14, 2026
Questions about ChatGPT and Coveo
Which is used more, ChatGPT or Coveo?
Coveo has more customers on usedby: 44 against 40 for ChatGPT.
Do companies use both ChatGPT and Coveo?
Yes. 2 companies use both on usedby, including Cisco and Salesforce.
Who uses ChatGPT?
40 companies on usedby, each with the public page that shows it. See who uses ChatGPT.
Who uses Coveo?
44 companies on usedby, each with the public page that shows it. See who uses Coveo.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.