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Cresta vs Pylon: who uses which

Customers, public proof and the companies that use both.

On usedby, 18 companies use Cresta and 35 use Pylon. No company is listed with both yet. Pylon leads among the DevTools & Infrastructure companies on usedby that use either tool.Latest check Oct 8, 2026: 53 of 53 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.

Who uses Cresta, Pylon, or both

Every company with a public proof for at least one of the two tools.

18

use only Cresta

0

companies use both

35

use only Pylon

18 companies use only Cresta, 35 use only Pylon and 0 use both, out of the 53 companies on usedby that use at least one of them.

18customers
15 confirmed 3 observed

Where it lands

Airlines & Aviation Services2
Automotive Manufacturing1
Fintech & Payments1

Newest customers

No new customer since tracking started on October 7, 2026.

35customers
25 confirmed 10 observed

Where it lands

DevTools & Infrastructure7
Artificial Intelligence6
Marketing Tech3

Newest customers

No new customer since tracking started on October 8, 2026.

Who uses both

Companies with a confirmed or observed line on both tools.

No company uses both yetusedby has not found a company with a confirmed or observed line on both Cresta and Pylon.

By industry

Which tool the companies on usedby use, by industry. Shares of the companies on usedby that use Cresta, Pylon or both: a share of the companies on usedby, not of the market.

IndustryCresta onlyBothPylon only
DevTools & Infrastructure7 companies on usedby
0%0%100%
Artificial Intelligence6 companies on usedby
0%0%100%

Cresta onlyBothPylon only

More common with Pylon

  • DevTools & Infrastructure7 of the 7 DevTools & Infrastructure companies on usedby that use either tool use Pylon.
  • Artificial Intelligence6 of the 6 Artificial Intelligence companies on usedby that use either tool use Pylon.

Source: confirmed and observed usedby lines. Job-post signals, the weakest proof level, are left out of these shares.

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

CrestaPylon
Customersusedby, latest check Oct 8, 2026Cresta: 18 (15 confirmed, 3 observed)Pylon: 35 (25 confirmed, 10 observed)
Top industryusedby, latest check Oct 8, 2026Cresta: No clear leadPylon: DevTools & Infrastructure (7)
IntegrationsNot checked yetPylon: Slack, Microsoft Teams, Telegram, Granola, Outlook Calendar, Google Meet, Incident.io, Redshift, Shortcut, PagerDutyusepylon.com, checked Oct 8, 2026
WebsiteCresta: cresta.comPylon: usepylon.com

What customers report

Results as the vendor or the customer published them, with the source and the date.

Cresta

$2.37 million in additional annual revenue in the 2 years since deploying Cresta

Aptive

Vendor case study, cresta.com, captured Oct 7, 2026

Read the story

In an Agent Assist pilot program, Vivint agents increased their closed won rate by nearly 7%.

Vivint

Vendor case study, cresta.com, captured Oct 7, 2026

Read the story

Pylon

Ada completed their migration in 2 weeks with zero disruption

Ada

Vendor case study, usepylon.com, captured Oct 8, 2026

Read the story

First response times have improved from 50 minutes to under 3.5 minutes for support issues

Coalesce

Vendor case study, usepylon.com, captured Oct 8, 2026

Read the story

Questions about Cresta and Pylon

Which is used more, Cresta or Pylon?

Pylon has more customers on usedby: 35 against 18 for Cresta.

Do companies use both Cresta and Pylon?

usedby has not found a company with a confirmed or observed line on both Cresta and Pylon yet.

Who uses Cresta?

18 companies on usedby, each with the public page that shows it. See who uses Cresta.

Who uses Pylon?

35 companies on usedby, each with the public page that shows it. See who uses Pylon.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.