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DevRev vs Gorgias: who uses which

Customers, public proof and the companies that use both.

On usedby, 39 companies use DevRev and 22 use Gorgias. No company is listed with both yet. DevRev leads among the Fintech & Payments companies on usedby that use either tool.Latest check Oct 8, 2026: 60 of 61 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.

Who uses DevRev, Gorgias, or both

Every company with a public proof for at least one of the two tools.

39

use only DevRev

0

companies use both

22

use only Gorgias

39 companies use only DevRev, 22 use only Gorgias and 0 use both, out of the 61 companies on usedby that use at least one of them.

39customers
36 confirmed 3 observed

Where it lands

Fintech & Payments7
Artificial Intelligence3
Cybersecurity3

Newest customers

We have not started tracking changes for DevRev yet.

22customers
14 confirmed 8 observed

Where it lands

No industry is known for these customers yet.

Newest customers

No new customer since tracking started on October 8, 2026.

Who uses both

Companies with a confirmed or observed line on both tools.

No company uses both yetusedby has not found a company with a confirmed or observed line on both DevRev and Gorgias.

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

DevRevGorgias
Customersusedby, latest check Oct 8, 2026DevRev: 39 (36 confirmed, 3 observed)Gorgias: 22 (14 confirmed, 8 observed)
SecurityNot checked yetGorgias: SOC 2 Type II, HIPAAtrust.gorgias.com, checked Oct 8, 2026
IntegrationsNot checked yetGorgias: Attentive, Loop Returns, Facebook, Aircall, Postscript, Recharge, ShipMonk, Redo, AfterShip Tracking, TikTok Shop, Smile, Sendcloudgorgias.com, checked Oct 8, 2026
WebsiteDevRev: devrev.aiGorgias: gorgias.com

What customers report

Results as the vendor or the customer published them, with the source and the date.

DevRev

No reviewed story for DevRev yet.

Gorgias

19.2x ROI on AI-driven sales interactions

Pepper

Vendor case study, gorgias.com, published Mar 5, 2025

Read the story

600% increase in bundle sales with Rebuy and Gorgias AI Guidance (from 2% to 14% of all orders)

Cabau Lifestyle

Vendor case study, gorgias.com, published Feb 24, 2026

Read the story

Questions about DevRev and Gorgias

Which is used more, DevRev or Gorgias?

DevRev has more customers on usedby: 39 against 22 for Gorgias.

Do companies use both DevRev and Gorgias?

usedby has not found a company with a confirmed or observed line on both DevRev and Gorgias yet.

Who uses DevRev?

39 companies on usedby, each with the public page that shows it. See who uses DevRev.

Who uses Gorgias?

22 companies on usedby, each with the public page that shows it. See who uses Gorgias.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.