Skip to main content
usedby

Dialpad vs Lorikeet: who uses which

Customers, public proof and the companies that use both.

On usedby, 40 companies use Dialpad and 19 use Lorikeet. No company is listed with both yet.Latest check Oct 8, 2026: 59 of 59 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.

Who uses Dialpad, Lorikeet, or both

Every company with a public proof for at least one of the two tools.

40

use only Dialpad

0

companies use both

19

use only Lorikeet

40 companies use only Dialpad, 19 use only Lorikeet and 0 use both, out of the 59 companies on usedby that use at least one of them.

40customers
28 confirmed 12 observed

Where it lands

Investment & VC2
DevTools & Infrastructure1
Marketplace1

Newest customers

No new customer since tracking started on October 8, 2026.

19customers
16 confirmed 3 observed

Where it lands

Fintech & Payments1
HealthTech & Digital Health1
Manufacturing1

Newest customers

No new customer since tracking started on October 8, 2026.

Who uses both

Companies with a confirmed or observed line on both tools.

No company uses both yetusedby has not found a company with a confirmed or observed line on both Dialpad and Lorikeet.

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

DialpadLorikeet
Customersusedby, latest check Oct 8, 2026Dialpad: 40 (28 confirmed, 12 observed)Lorikeet: 19 (16 confirmed, 3 observed)
Free trialNot checked yetLorikeet: Free trial or free plan available.lorikeetcx.ai, checked Oct 8, 2026
SecurityNot checked yetLorikeet: SOC 2 Type II, ISO 27001, HIPAAlorikeetcx.ai, checked Oct 8, 2026
Data residencyNot checked yetLorikeet: US, Australia, EUlorikeetcx.ai, checked Oct 8, 2026
IntegrationsDialpad: Salesforce, HubSpot, Zendesk, ServiceNow, Zoho CRM, Copper CRM, Outreach, Google Workspacedialpad.com, checked Oct 8, 2026Lorikeet: Zendesk, Intercom, Salesforce, HubSpot, Front, Help Scout, Kustomer, Slack, Genesys Cloudlorikeetcx.ai, checked Oct 8, 2026
WebsiteDialpad: dialpad.comLorikeet: lorikeetcx.ai

What customers report

Results as the vendor or the customer published them, with the source and the date.

Dialpad

Within 24 hours, the company’s lean IT team of five——with the help of Dialpad—killed the desk phone for over 200 employees.

Quora

Vendor case study, dialpad.com, captured Oct 8, 2026

Read the story

it only took about 30 minutes for LeadSigma to get onboarded with Dialpad

LeadSigma

Vendor case study, dialpad.com, captured Oct 8, 2026

Read the story

Lorikeet

Email response times dropped 92% from 24 hours to roughly two.

EasyKind

Vendor case study, lorikeetcx.ai, captured Oct 8, 2026

Read the story

the answer rate moved from 10% to 100%, with Lorikeet picking up every parent call

Wonderschool

Vendor case study, lorikeetcx.ai, captured Oct 8, 2026

Read the story

Questions about Dialpad and Lorikeet

Which is used more, Dialpad or Lorikeet?

Dialpad has more customers on usedby: 40 against 19 for Lorikeet.

Do companies use both Dialpad and Lorikeet?

usedby has not found a company with a confirmed or observed line on both Dialpad and Lorikeet yet.

Who uses Dialpad?

40 companies on usedby, each with the public page that shows it. See who uses Dialpad.

Who uses Lorikeet?

19 companies on usedby, each with the public page that shows it. See who uses Lorikeet.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.