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Duckle vs Observe Ai: who uses which

Customers, public proof and the companies that use both.

On usedby, 21 companies use Duckle and 24 use Observe Ai. No company is listed with both yet.Latest check Oct 5, 2026: 40 of 45 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.

Who uses Duckle, Observe Ai, or both

Every company with a public proof for at least one of the two tools.

21

use only Duckle

0

companies use both

24

use only Observe Ai

21 companies use only Duckle, 24 use only Observe Ai and 0 use both, out of the 45 companies on usedby that use at least one of them.

21customers
4 confirmed 17 observed

Where it lands

Artificial Intelligence3
DevTools & Infrastructure3
Data & Analytics2

Newest customers

No new customer since tracking started on October 4, 2026.

Observe Ai

Open Observe Ai
24customers
23 confirmed 1 observed

Where it lands

Fintech & Payments3
HealthTech & Digital Health2
Insurance & InsurTech2

Newest customers

We have not started tracking changes for Observe Ai yet.

Who uses both

Companies with a confirmed or observed line on both tools.

No company uses both yetusedby has not found a company with a confirmed or observed line on both Duckle and Observe Ai.

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

DuckleObserve Ai
Customersusedby, latest check Oct 5, 2026Duckle: 21 (4 confirmed, 17 observed)Observe Ai: 24 (23 confirmed, 1 observed)
Top industryusedby, latest check Oct 5, 2026Duckle: No clear leadObserve Ai: Fintech & Payments (3)
Data residencyNot checked yetObserve Ai: US, CA, EU, AUobserve.ai, checked Oct 7, 2026
IntegrationsDuckle: Slack, Discord, Gmail, Confluence, Notion, Google Drive, Sentry, Jira, Linear, GitHub, Zendesk, Intercomduckie.ai, checked Oct 7, 2026Observe Ai: Salesforce, ServiceNow, Shopify, Slack from Salesforce, Snowflake, Tableau from Salesforce, Talkdesk, Genesys, Five9, Zendesk, Zoom, Amazon Connectobserve.ai, checked Oct 7, 2026
WebsiteDuckle: duckie.aiObserve Ai: observe.ai

What customers report

Results as the vendor or the customer published them, with the source and the date.

Duckle

66% reduction in support cost

Abbiamo

Vendor case study, duckie.ai, captured Oct 4, 2026

Read the story

Observe Ai

With 100% QA coverage—up from just 2%

Personify Health

Vendor case study, observe.ai, captured Oct 5, 2026

Read the story

Elevated focus of 90+ advisors toward high-value, learner-centered conversations

Boundless Learning

Vendor case study, observe.ai, captured Oct 5, 2026

Read the story

Questions about Duckle and Observe Ai

Which is used more, Duckle or Observe Ai?

Observe Ai has more customers on usedby: 24 against 21 for Duckle.

Do companies use both Duckle and Observe Ai?

usedby has not found a company with a confirmed or observed line on both Duckle and Observe Ai yet.

Who uses Duckle?

21 companies on usedby, each with the public page that shows it. See who uses Duckle.

Who uses Observe Ai?

24 companies on usedby, each with the public page that shows it. See who uses Observe Ai.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.