Hiver vs Maven AGI: who uses which
Customers, public proof and the companies that use both.
On usedby, 19 companies use Hiver and 24 use Maven AGI. 1 company uses both, including Bynder.Latest check Oct 25, 2026: 39 of 43 public lines checked. Counts include every proof level, job-post signals included. A company on both tools counts at any proof level, and a job post on one side is marked as such.
Who uses Hiver, Maven AGI, or both
Every company with a public proof for at least one of the two tools.
18
listed for Hiver only
1
company uses both
23
listed for Maven AGI only
On usedby, 18 companies are listed for Hiver only, 23 are listed for Maven AGI only and 1 uses both, out of the 42 companies listed for at least one. An absent listing does not prove non-use.
Who uses both
Companies with a public line on both tools, at any proof level: the strongest proofs come first, and a job post is marked.
| Company | First public proof, Hiver | First public proof, Maven AGI |
|---|---|---|
 Bynder | On or before Dec 2025 | On or before Oct 2026 |
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
Hiver
Maven AGIWhat customers report
Results as the vendor or the customer published them, with the source and the date.
Hiver
61 hours saved every month
Oakland Public Education Fund
Vendor case study, hiverhq.com, captured Oct 3, 2026
Across teams, this translates to over 160 hours saved per month
Travelist
Vendor case study, hiverhq.com, captured Oct 3, 2026
Maven AGI
75% reduction in response time with 60% more contacts
Mastermind
Vendor case study, mavenagi.com, published Jul 28, 2025
4x faster live support for technical questions due to lower ticket volume
Clio
Vendor case study, mavenagi.com, published Feb 24, 2026
Evidence for your decision: Maven AGI
Source observations. Check the required plan and conditions before choosing.
Documented tasks
ClioResolve customer support requests
Today, Agent Maven™ tackles the vast majority of chat questions across Clio’s global customer base.
MastermindResolve customer support requests
By handling common inquiries, Agent Maven™ frees up more of the team’s time for nuanced issues that need a human touch.
Choice criteria
Integration: ZendeskSourced observation
Plan: Unknown
Maven continuously indexes your Zendesk Help Center articles and combines them with other connected sources like Confluence, Notion, or Google Drive.
Integration: ConfluenceSourced observation
Plan: Unknown
Maven continuously indexes your Zendesk Help Center articles and combines them with other connected sources like Confluence, Notion, or Google Drive.
Integration: NotionSourced observation
Plan: Unknown
Maven continuously indexes your Zendesk Help Center articles and combines them with other connected sources like Confluence, Notion, or Google Drive.
Integration: Google DriveSourced observation
Plan: Unknown
Maven continuously indexes your Zendesk Help Center articles and combines them with other connected sources like Confluence, Notion, or Google Drive.
Integration: ZendeskSourced observation
Plan: Unknown
Conditions: Documentary statement only; named account permissions and regional eligibility unknown.; Product scope needs verification
Product: Maven Zendesk integration
Setup and limits: Documented only; not_tested. No authenticated vendor operation executed.; No capability profile or execution evidence inferred.
Resolve Zendesk tickets faster with AI that reasons, acts, and learns from every conversation.
Capabilities for agents: Maven AGI
Documentation and operational tests are separate. A test covers only the stated task and operation.
No reviewed capability profile yet.
Questions about Hiver and Maven AGI
Which is used more, Hiver or Maven AGI?
Maven AGI has more customers on usedby: 24 against 19 for Hiver.
Do companies use both Hiver and Maven AGI?
Yes. 1 company uses both on usedby, including Bynder.
Who uses Hiver?
19 companies on usedby, each with the public page that shows it. See who uses Hiver.
Who uses Maven AGI?
24 companies on usedby, each with the public page that shows it. See who uses Maven AGI.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of four proof levels: confirmed, declared by the company itself, observed or signal (a job post, the weakest). A company counts as using both tools when it has a line on each, at any level; the list shows the strongest proofs first and marks job posts.