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Intercom vs Zowie: who uses which

Customers, public proof and the companies that use both.

On usedby, 114 companies use Intercom and 24 use Zowie. No company is listed with both yet. Intercom leads among the Artificial Intelligence companies on usedby that use either tool.Latest check Oct 8, 2026: 138 of 138 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.

Who uses Intercom, Zowie, or both

Every company with a public proof for at least one of the two tools.

114

use only Intercom

0

companies use both

24

use only Zowie

114 companies use only Intercom, 24 use only Zowie and 0 use both, out of the 138 companies on usedby that use at least one of them.

114customers
79 confirmed 33 observed 2 signals

Where it lands

Artificial Intelligence5
Sales Tech & CRM5
Data & Analytics3

Newest customers

Hatz AIOct 1 – 5
TeachableSep 2 – Oct 1
DebbieJul 25 – Sep 2
HomeworksJul 25 – Sep 2
24customers
19 confirmed 5 observed

Where it lands

Retail2
Logistics & Supply Chain1

Newest customers

No new customer since tracking started on October 8, 2026.

Who uses both

Companies with a confirmed or observed line on both tools.

No company uses both yetusedby has not found a company with a confirmed or observed line on both Intercom and Zowie.

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

IntercomZowie
Customersusedby, latest check Oct 8, 2026Intercom: 114 (79 confirmed, 33 observed, 2 job-post signals)Zowie: 24 (19 confirmed, 5 observed)
Free trialIntercom: Free trial or free plan available.intercom.com, checked Oct 6, 2026Not checked yet
SecurityIntercom: SOC 2 Type II, HIPAA, ISO 27001, ISO 27018, ISO 27701, ISO 42001intercom.com, checked Oct 6, 2026Not checked yet
Data residencyIntercom: US, EU, AUintercom.com, checked Oct 6, 2026Not checked yet
IntegrationsIntercom: Salesforce, HubSpot, Jira, Linear, Asana, Shopify, Stripeintercom.com, checked Oct 6, 2026Not checked yet
WebsiteIntercom: intercom.comZowie: getzowie.com

What customers report

Results as the vendor or the customer published them, with the source and the date.

Intercom

streamline the customer experience across our 20 brands

Miss Group

Vendor case study, intercom.com, captured Oct 8, 2026

Read the story

reduced their cost per support interaction by 80% – from $51 to $10 – in just two years

AgriWebb

Vendor case study, intercom.com, captured Oct 8, 2026

Read the story

Zowie

No reviewed story for Zowie yet.

Questions about Intercom and Zowie

Which is used more, Intercom or Zowie?

Intercom has more customers on usedby: 114 against 24 for Zowie.

Do companies use both Intercom and Zowie?

usedby has not found a company with a confirmed or observed line on both Intercom and Zowie yet.

Who uses Intercom?

114 companies on usedby, each with the public page that shows it. See who uses Intercom.

Who uses Zowie?

24 companies on usedby, each with the public page that shows it. See who uses Zowie.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.