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Yuma vs Zowie: who uses which

Customers, public proof and the companies that use both.

On usedby, 22 companies use Yuma and 24 use Zowie. No company is listed with both yet.Latest check Oct 8, 2026: 43 of 46 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.

Who uses Yuma, Zowie, or both

Every company with a public proof for at least one of the two tools.

22

use only Yuma

0

companies use both

24

use only Zowie

22 companies use only Yuma, 24 use only Zowie and 0 use both, out of the 46 companies on usedby that use at least one of them.

22customers
14 confirmed 8 observed

Where it lands

Beauty & Cosmetics2
E-commerce & D2C1
HR & Recruiting1

Newest customers

We have not started tracking changes for Yuma yet.

24customers
19 confirmed 5 observed

Where it lands

Retail2
Logistics & Supply Chain1

Newest customers

No new customer since tracking started on October 8, 2026.

Who uses both

Companies with a confirmed or observed line on both tools.

No company uses both yetusedby has not found a company with a confirmed or observed line on both Yuma and Zowie.

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

YumaZowie
Customersusedby, latest check Oct 8, 2026Yuma: 22 (14 confirmed, 8 observed)Zowie: 24 (19 confirmed, 5 observed)
PricingYuma: Starter: $14,400 /yr; Growth: $40,000 /yr; Scale: $90,000 /yryuma.ai, checked Oct 7, 2026Not checked yet
SecurityYuma: SOC 2 Type IIyuma.ai, checked Oct 7, 2026Not checked yet
IntegrationsYuma: Shopify, Gorgias, Zendesk, Recharge, Klaviyoyuma.ai, checked Oct 7, 2026Not checked yet
WebsiteYuma: yuma.aiZowie: getzowie.com

What customers report

Results as the vendor or the customer published them, with the source and the date.

Yuma

cut average resolution times by 90%

Finn

Vendor case study, yuma.ai, published Jul 29, 2025

Read the story

Today, first response time holds steady at around 12 minutes.

Javvy Coffee

Vendor case study, yuma.ai, published Feb 6, 2026

Read the story

Zowie

No reviewed story for Zowie yet.

Questions about Yuma and Zowie

Which is used more, Yuma or Zowie?

Zowie has more customers on usedby: 24 against 22 for Yuma.

Do companies use both Yuma and Zowie?

usedby has not found a company with a confirmed or observed line on both Yuma and Zowie yet.

Who uses Yuma?

22 companies on usedby, each with the public page that shows it. See who uses Yuma.

Who uses Zowie?

24 companies on usedby, each with the public page that shows it. See who uses Zowie.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.