Who uses Zuma?
AI leasing assistant that answers renter inquiries by chat, text, email and phone and books tours for property managers.
On usedby, 6 companies use Zuma, including Gallery Residential, Magnolia Capital, and Unified Residential. 4 of them are confirmed by a published case study, quote or press release. Every company links to the public page that names it.
6 companies, each with its public proof
Strongest proof first. Open a company to see the page that names it, and when we captured it.
ConfirmedGallery Residential
ConfirmedMagnolia Capital
ConfirmedUnified Residential
ConfirmedZRS Management
ObservedCertified Residential Management
ObservedRaintree Partners
| Company | Industry | Proof | First public proof | Source |
|---|---|---|---|---|
| Gallery Residential | — | — | getzuma.com | |
| Magnolia Capital | — | — | getzuma.com | |
| Unified Residential | — | — | getzuma.com | |
| ZRS Management | — | — | getzuma.com | |
| Certified Residential Management | — | — | getzuma.com | |
| Raintree Partners | — | — | getzuma.com |
What customers say Zuma changed
Figures and quotes as Zuma and its customers published them, each tied to its source. We quote, we do not measure the result.
“Kelsey is phenomenal, she is our best leasing assistant”
Dalia KalgreenVP of Business Development, Unified Residential“I'd used chatbots before but this wasn't a chatbot. This was an intelligent, agentic workflow that actually understood context. Kelsey is polite but persistent, and she matches the resident's tone. She really is our best collections rep.”
Dalia KalgreenVP of Business Development, Unified ResidentialMagnolia CapitalZRS ManagementGallery ResidentialWhat Zuma does, and what to check
What Zuma does
AI leasing assistant that answers renter inquiries by chat, text, email and phone and books tours for property managers.
Written by usedby from getzuma.com.
Pricing and terms
- Free trial
- Free trial or free plan available.
Read on getzuma.com, checked Oct 27, 2026
Questions to ask in your demo
- Which of your customers look like us, by industry and size?
- What does a pilot cost, and what decides the move to a full contract?
- Where is our data stored, who can access it, and is it used to train models?
- How does Zuma work with the tools we already use?
Zuma alternatives, by public customers
Same or competing category, from another vendor. Every proof level counts. A shared category alone does not establish the same functions or suitability for your task.
ZumaThis tool
IntercomAI-first customer service platformWho uses Intercom →
CognigyAI agents for contact centers across voice and digital channels, part of NiCE since 2025Who uses Cognigy →
SierraConversational AI agent platform for enterprise customer service across chat, voice, email and messaging.Who uses Sierra →
SanasReal-time speech AI for contact centers: accent translation, language translation and noise cancellation.Who uses Sanas →
TidioCustomer service chat platform with Lyro, an AI agent that resolves questions and captures leadsWho uses Tidio →
Questions about Zuma
Who uses Zuma?
6 companies use Zuma (4 confirmed, 2 observed), including Gallery Residential, Magnolia Capital, and Unified Residential.
What are the alternatives to Zuma?
Ranked by public customers (every proof level counts, job posts included), the top Zuma alternatives are Intercom (126 customers, 0 shared), Cognigy (57 customers, 0 shared), Sierra (53 customers, 0 shared), and Sanas (51 customers, 0 shared). See all Zuma alternatives.
How does usedby know who uses Zuma?
Each company is linked to a public page that names it: Zuma's customer page, a published case study, a press release or a job post. We save most pages with a dated capture and check them again on each run. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.
What do confirmed, observed and signal mean?
Confirmed (4): a case study, a named quote or a press release. Observed (2): Zuma shows the company on its own pages, for example a logo wall. Signal (0): a job post shows the company’s employees use Zuma, the weakest proof. Every level counts as a customer, and each line shows its level.
How current is this list?
The most recent check was on October 27, 2026, and 6 of 6 companies on this list have been checked so far. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.
Where this data comes from
Two proof levels
Main sources
- Customer pageOct 27, 2026
- 5 case studies, quotes and press releasesOct 27, 2026
Cite this page
usedby (2026). Who uses Zuma? 6 companies. Retrieved from https://www.usedby.ai/tools/zuma, latest check October 27, 2026.