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Assembled vs Gradient Labs: who uses which

Customers, public proof and the companies that use both.

On usedby, 39 companies use Assembled and 17 use Gradient Labs. No company is listed with both yet. Assembled leads among the Fintech & Payments companies on usedby that use either tool.Latest check Oct 8, 2026: 56 of 56 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.

Who uses Assembled, Gradient Labs, or both

Every company with a public proof for at least one of the two tools.

39

use only Assembled

0

companies use both

17

use only Gradient Labs

39 companies use only Assembled, 17 use only Gradient Labs and 0 use both, out of the 56 companies on usedby that use at least one of them.

39customers
21 confirmed 18 observed

Where it lands

Fintech & Payments6
DevTools & Infrastructure3
Marketing Tech3

Newest customers

No new customer since tracking started on October 8, 2026.

Gradient Labs

Open Gradient Labs
17customers
9 confirmed 8 observed

Where it lands

Fintech & Payments3

Newest customers

No new customer since tracking started on October 7, 2026.

Who uses both

Companies with a confirmed or observed line on both tools.

No company uses both yetusedby has not found a company with a confirmed or observed line on both Assembled and Gradient Labs.

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

AssembledGradient Labs
Customersusedby, latest check Oct 8, 2026Assembled: 39 (21 confirmed, 18 observed)Gradient Labs: 17 (9 confirmed, 8 observed)
Top industryusedby, latest check Oct 8, 2026Assembled: Fintech & Payments (6)Gradient Labs: Fintech & Payments (3)
CategoryusedbyAssembled: Customer Service AutomationGradient Labs: Customer Service Automation
PricingAssembled: CORE: $25 /MONTH; PRO: $45 /MONTH; ENTERPRISE: $75 /MONTHassembled.com, checked Oct 8, 2026Not checked yet
SecurityAssembled: SOC 2 Type IIassembled.com, checked Oct 8, 2026Not checked yet
WebsiteAssembled: assembled.comGradient Labs: gradient-labs.ai

What customers report

Results as the vendor or the customer published them, with the source and the date.

Assembled

Through improved schedule adherence alone, NEXT Insurance has already saved $957K.

NEXT Insurance

Vendor case study, assembled.com, captured Oct 8, 2026

Read the story

average handle time has dropped by 60%

Preply

Vendor case study, assembled.com, captured Oct 8, 2026

Read the story

Gradient Labs

SteadyPay scaled to 33,000 outbound calls per month

SteadyPay

Vendor case study, gradient-labs.ai, captured Oct 7, 2026

Read the story

Yonder resolves disputes 150% faster with AI agents

Yonder

Vendor case study, gradient-labs.ai, captured Oct 7, 2026

Read the story

Questions about Assembled and Gradient Labs

Which is used more, Assembled or Gradient Labs?

Assembled has more customers on usedby: 39 against 17 for Gradient Labs.

Do companies use both Assembled and Gradient Labs?

usedby has not found a company with a confirmed or observed line on both Assembled and Gradient Labs yet.

Who uses Assembled?

39 companies on usedby, each with the public page that shows it. See who uses Assembled.

Who uses Gradient Labs?

17 companies on usedby, each with the public page that shows it. See who uses Gradient Labs.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.