CallMiner vs Lorikeet: who uses which
Customers, public proof and the companies that use both.
On usedby, 39 companies use CallMiner and 19 use Lorikeet. No company is listed with both yet.Latest check Oct 8, 2026: 58 of 58 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.
Who uses CallMiner, Lorikeet, or both
Every company with a public proof for at least one of the two tools.
39
use only CallMiner
0
companies use both
19
use only Lorikeet
39 companies use only CallMiner, 19 use only Lorikeet and 0 use both, out of the 58 companies on usedby that use at least one of them.
Where it lands
Newest customers
No new customer since tracking started on October 8, 2026.
Where it lands
Newest customers
No new customer since tracking started on October 8, 2026.
Who uses both
Companies with a confirmed or observed line on both tools.
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
CallMiner
LorikeetWhat customers report
Results as the vendor or the customer published them, with the source and the date.
CallMiner
No reviewed story for CallMiner yet.
Lorikeet
Email response times dropped 92% from 24 hours to roughly two.
EasyKind
Vendor case study, lorikeetcx.ai, captured Oct 8, 2026
the answer rate moved from 10% to 100%, with Lorikeet picking up every parent call
Wonderschool
Vendor case study, lorikeetcx.ai, captured Oct 8, 2026
Questions about CallMiner and Lorikeet
Which is used more, CallMiner or Lorikeet?
CallMiner has more customers on usedby: 39 against 19 for Lorikeet.
Do companies use both CallMiner and Lorikeet?
usedby has not found a company with a confirmed or observed line on both CallMiner and Lorikeet yet.
Who uses CallMiner?
39 companies on usedby, each with the public page that shows it. See who uses CallMiner.
Who uses Lorikeet?
19 companies on usedby, each with the public page that shows it. See who uses Lorikeet.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.