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Maven vs Sierra: who uses which

Customers, public proof and the companies that use both.

On usedby, 23 companies use Maven and 50 use Sierra. No company is listed with both yet. Sierra leads among the Fintech & Payments companies on usedby that use either tool.Latest check Oct 7, 2026: 73 of 73 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.

Who uses Maven, Sierra, or both

Every company with a public proof for at least one of the two tools.

23

use only Maven

0

companies use both

50

use only Sierra

23 companies use only Maven, 50 use only Sierra and 0 use both, out of the 73 companies on usedby that use at least one of them.

23customers
14 confirmed 9 observed

Where it lands

Marketplace2
DevTools & Infrastructure1
Fintech & Payments1

Newest customers

We have not started tracking changes for Maven yet.

50customers
37 confirmed 13 observed

Where it lands

Fintech & Payments5
Telecommunications3
Banking & Mortgages2

Newest customers

Virgin Media O2Sep 1 – Oct 1
CarMaxJun 14 – Aug 12
HomebaseJun 14 – Aug 12
Capital on TapJun 14 – Aug 12

Who uses both

Companies with a confirmed or observed line on both tools.

No company uses both yetusedby has not found a company with a confirmed or observed line on both Maven and Sierra.

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

MavenSierra
Customersusedby, latest check Oct 7, 2026Maven: 23 (14 confirmed, 9 observed)Sierra: 50 (37 confirmed, 13 observed)
IntegrationsMaven: Zendesk, Confluence, Notion, Google Drivemavenagi.com, checked Oct 7, 2026Not checked yet
WebsiteMaven: mavenagi.comSierra: sierra.ai

What customers report

Results as the vendor or the customer published them, with the source and the date.

Maven

75% reduction in response time with 60% more contacts

Mastermind

Vendor case study, mavenagi.com, published Jul 28, 2025

Read the story

4x faster live support for technical questions due to lower ticket volume

Clio

Vendor case study, mavenagi.com, published Feb 24, 2026

Read the story

Sierra

Nearly 1,000 hours per month returned to exception handling and high-value work

RunBuggy

Vendor case study, sierra.ai, published Feb 3, 2026

Read the story

Time to live 6 weeks

Next

Vendor case study, sierra.ai, published Feb 25, 2026

Read the story

Questions about Maven and Sierra

Which is used more, Maven or Sierra?

Sierra has more customers on usedby: 50 against 23 for Maven.

Do companies use both Maven and Sierra?

usedby has not found a company with a confirmed or observed line on both Maven and Sierra yet.

Who uses Maven?

23 companies on usedby, each with the public page that shows it. See who uses Maven.

Who uses Sierra?

50 companies on usedby, each with the public page that shows it. See who uses Sierra.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.