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Sanas vs Sprinklr: who uses which

Customers, public proof and the companies that use both.

On usedby, 48 companies use Sanas and 23 use Sprinklr. No company is listed with both yet. Sanas leads among the Telecommunications companies on usedby that use either tool.Latest check Oct 8, 2026: 71 of 71 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.

Who uses Sanas, Sprinklr, or both

Every company with a public proof for at least one of the two tools.

48

use only Sanas

0

companies use both

23

use only Sprinklr

48 companies use only Sanas, 23 use only Sprinklr and 0 use both, out of the 71 companies on usedby that use at least one of them.

48customers
24 confirmed 24 observed

Where it lands

Telecommunications4
Fintech & Payments2
Banking & Mortgages1

Newest customers

No new customer since tracking started on October 8, 2026.

23customers
15 confirmed 8 observed

Where it lands

IT Services & System Integration2
Airlines & Aviation Services1
Automotive Manufacturing1

Newest customers

No new customer since tracking started on October 8, 2026.

Who uses both

Companies with a confirmed or observed line on both tools.

No company uses both yetusedby has not found a company with a confirmed or observed line on both Sanas and Sprinklr.

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

SanasSprinklr
Customersusedby, latest check Oct 8, 2026Sanas: 48 (24 confirmed, 24 observed)Sprinklr: 23 (15 confirmed, 8 observed)
Top industryusedby, latest check Oct 8, 2026Sanas: Telecommunications (4)Sprinklr: No clear lead
SecuritySanas: PCI DSS, HIPAA, SOC 2 (type not stated), ISO 27001, CSA STAR, HITRUSTtrust.sanas.ai, checked Oct 8, 2026Sprinklr: SOC 2 Type II, PCI DSS, ISO 27001, FedRAMPsprinklr.com, checked Oct 8, 2026
Data residencyNot checked yetSprinklr: United States, Europesprinklr.com, checked Oct 8, 2026
LanguagesSanas: Danish, Dutch, English, Finnish, French, French (Canadian), German, Italian, Polish, Portuguese, Portuguese (Brazilian), Spanish and 2 moresanas.ai, checked Oct 8, 2026Not checked yet
IntegrationsSanas: Genesys, Five9, NICE, Avaya, Zoomsanas.ai, checked Oct 8, 2026Sprinklr: Adobe Analytics, Adobe Experience Manager, Salesforce, Slack, Zendesk, ServiceNow, MS Teams, Okta, Snowflake, Tableau, Power BI, Google Analytics 4sprinklr.com, checked Oct 8, 2026
WebsiteSanas: sanas.aiSprinklr: sprinklr.com

What customers report

Results as the vendor or the customer published them, with the source and the date.

Sanas

37.5% reduction in AHT

TP

Vendor case study, sanas.ai, published Sep 4, 2026

Read the story

50% increase in converting hotel bookings

Wyndham

Vendor case study, sanas.ai, published Sep 4, 2026

Read the story

Sprinklr

resulting in an estimated USD ~1,000,000 in man‑hour savings

Asharq Network

Vendor case study, sprinklr.com, captured Oct 8, 2026

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44-minute reduction in average response times

Tawuniya

Vendor case study, sprinklr.com, captured Oct 8, 2026

Read the story

Questions about Sanas and Sprinklr

Which is used more, Sanas or Sprinklr?

Sanas has more customers on usedby: 48 against 23 for Sprinklr.

Do companies use both Sanas and Sprinklr?

usedby has not found a company with a confirmed or observed line on both Sanas and Sprinklr yet.

Who uses Sanas?

48 companies on usedby, each with the public page that shows it. See who uses Sanas.

Who uses Sprinklr?

23 companies on usedby, each with the public page that shows it. See who uses Sprinklr.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.