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Help desks tools used by Media & Entertainment companies

Each line links its public proof and the date usedby last checked it.

16

Media & Entertainment companies use Help desks tools

5 confirmed 11 observed

The most used: Intercom (8), Zendesk AI (2), and Featurebase (2).Data as of Nov 13, 2026

Ranking

Tools ranked by the Media & Entertainment companies that use them. Ties go to the stronger proof.

Largest and best-proven users

Two labelled views of the same companies. Neither is a score.

Largest companies

By employee range. Size known for 12 of 16.

  • VimeoConfirmed1,001–5,000 employeesChecked Nov 13, 2026
  • [solidcore]Observed1,001–5,000 employeesChecked Nov 11, 2026
  • Epic gamesObserved1,001–5,000 employeesNot dated

Strongest proof

Confirmed or declared: 5 of 16. This view filters what you read, never what is counted.

  • Cabau LifestyleConfirmed1–50 employeesChecked Nov 13, 2026
  • VimeoConfirmed1,001–5,000 employeesChecked Nov 13, 2026
  • Frame.ioConfirmed201–1,000 employeesChecked Nov 11, 2026

Who uses each tool

Strongest proof first. A job post is a signal, the weakest proof.

  1. 1Intercom8 companies · Checked Nov 11, 20268
    1 confirmed 7 observed

    Intercom profile

  2. 2Zendesk AI2 companies · Checked Nov 9, 20262
    2 confirmed 0 observed

    Zendesk AI profile

  3. 3Featurebase2 companies · Checked Nov 13, 20262
    0 confirmed 2 observed

    Featurebase profile

  4. 4Help Scout2 companies · Checked Nov 13, 20262
    0 confirmed 2 observed

    Help Scout profile

  5. 5DevRev1 company · Checked Nov 9, 20261
    1 confirmed 0 observed

    DevRev profile

  6. 6Gorgias1 company · Checked Nov 13, 20261
    1 confirmed 0 observed

    Gorgias profile

  7. 7Hiver1 company · Not dated1
    0 confirmed 1 observed

    Hiver profile

How usedby counts

5 confirmed 11 observed

A company counts once per tool, at its strongest proof: confirmed (a case study, a named testimonial, a press release or the company's own account), declared (the company told usedby), observed (a vendor logo wall or customers page) or signal (a job post). Counts cover the companies on usedby, never the whole market.

No software vendor had to be left out.

Data as of November 13, 2026.

Questions

Which Help desks tools do Media & Entertainment companies use most?

Intercom leads: 8 of the 16 Media & Entertainment companies on usedby that use Help desks tools use it. Next: Zendesk AI (2), Featurebase (2), Help Scout (2), and DevRev (1). See Intercom.

How many Media & Entertainment companies use Help desks tools?

16 Media & Entertainment companies on usedby use at least one of 7 Help desks tools. It counts the companies usedby tracks.

What proof backs these lines?

Of the 16 companies, each counted at its strongest proof: 5 confirmed, 0 declared, 11 observed and 0 known from a job post.

How does usedby build this ranking?

usedby counts each Media & Entertainment company once per tool, from public proof: case studies, press releases, the company's own site or its declaration to usedby, vendor customer pages and job posts. Every line shows its proof and the date usedby last checked it.