Gradient Labs vs Sierra: who uses which
Customers, public proof and the companies that use both.
On usedby, 17 companies use Gradient Labs and 50 use Sierra. No company is listed with both yet. Sierra leads among the Fintech & Payments companies on usedby that use either tool.Latest check Oct 7, 2026: 67 of 67 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.
Who uses Gradient Labs, Sierra, or both
Every company with a public proof for at least one of the two tools.
17
use only Gradient Labs
0
companies use both
50
use only Sierra
17 companies use only Gradient Labs, 50 use only Sierra and 0 use both, out of the 67 companies on usedby that use at least one of them.
Where it lands
Newest customers
No new customer since tracking started on October 7, 2026.
Where it lands
Newest customers
Who uses both
Companies with a confirmed or observed line on both tools.
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
Gradient Labs
SierraPricing, security and data residency are not checked yet. usedby adds them from each vendor's public pages, with the date of the check.
What customers report
Results as the vendor or the customer published them, with the source and the date.
Gradient Labs
SteadyPay scaled to 33,000 outbound calls per month
SteadyPay
Vendor case study, gradient-labs.ai, captured Oct 7, 2026
Yonder resolves disputes 150% faster with AI agents
Yonder
Vendor case study, gradient-labs.ai, captured Oct 7, 2026
Sierra
Nearly 1,000 hours per month returned to exception handling and high-value work
RunBuggy
Vendor case study, sierra.ai, published Feb 3, 2026
Questions about Gradient Labs and Sierra
Which is used more, Gradient Labs or Sierra?
Sierra has more customers on usedby: 50 against 17 for Gradient Labs.
Do companies use both Gradient Labs and Sierra?
usedby has not found a company with a confirmed or observed line on both Gradient Labs and Sierra yet.
Who uses Gradient Labs?
17 companies on usedby, each with the public page that shows it. See who uses Gradient Labs.
Who uses Sierra?
50 companies on usedby, each with the public page that shows it. See who uses Sierra.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.