Gupshup vs Rasa: who uses which
Customers, public proof and the companies that use both.
On usedby, 34 companies use Gupshup and 17 use Rasa. No company is listed with both yet.Latest check Oct 8, 2026: 51 of 51 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.
Who uses Gupshup, Rasa, or both
Every company with a public proof for at least one of the two tools.
34
use only Gupshup
0
companies use both
17
use only Rasa
34 companies use only Gupshup, 17 use only Rasa and 0 use both, out of the 51 companies on usedby that use at least one of them.
Where it lands
Newest customers
No new customer since tracking started on October 8, 2026.
Where it lands
Newest customers
No new customer since tracking started on October 8, 2026.
Who uses both
Companies with a confirmed or observed line on both tools.
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
Gupshup
RasaWhat customers report
Results as the vendor or the customer published them, with the source and the date.
Gupshup
reduced the average property listing time from 3 days to just 6 minutes
NoBroker
Vendor case study, gupshup.ai, published Mar 26, 2023
achieving 40X user growth since launch
Axis Bank
Vendor case study, gupshup.ai, published Mar 26, 2023
Rasa
averaging 100,000 users per day during the first week
PicPay
Vendor case study, rasa.com, captured Oct 8, 2026
T-Mobile's virtual assistant has reached 10% of Messaging customers
T-Mobile
Vendor case study, rasa.com, published Jan 1, 2025
Questions about Gupshup and Rasa
Which is used more, Gupshup or Rasa?
Gupshup has more customers on usedby: 34 against 17 for Rasa.
Do companies use both Gupshup and Rasa?
usedby has not found a company with a confirmed or observed line on both Gupshup and Rasa yet.
Who uses Gupshup?
34 companies on usedby, each with the public page that shows it. See who uses Gupshup.
Who uses Rasa?
17 companies on usedby, each with the public page that shows it. See who uses Rasa.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.