Rasa vs Sprinklr: who uses which
Customers, public proof and the companies that use both.
On usedby, 17 companies use Rasa and 25 use Sprinklr. 1 company uses both, including Deutsche Telekom. Rasa leads among the Insurance & InsurTech companies on usedby that use either tool.Latest check Oct 13, 2026: 42 of 42 public lines checked. Counts include every proof level, job-post signals included. A company on both tools counts at any proof level, and a job post on one side is marked as such.
Who uses Rasa, Sprinklr, or both
Every company with a public proof for at least one of the two tools.
16
use only Rasa
1
company uses both
24
use only Sprinklr
16 companies use only Rasa, 24 use only Sprinklr and 1 uses both, out of the 41 companies on usedby that use at least one of them.
Who uses both
Companies with a public line on both tools, at any proof level: the strongest proofs come first, and a job post is marked.
| Company | First public proof, Rasa | First public proof, Sprinklr |
|---|---|---|
 Deutsche Telekom | On or before Oct 2024 | On or before Oct 2025 |
By industry
Which tool the companies on usedby use, by industry. Shares of the companies on usedby that use Rasa, Sprinklr or both: a share of the companies on usedby, not of the market.
Rasa onlyBothSprinklr only
More common with Rasa
- Insurance & InsurTech4 of the 6 Insurance & InsurTech companies on usedby that use either tool use Rasa.
Source: every usedby line, from confirmed proofs to job-post signals (the weakest proof level).
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
Rasa
SprinklrWhat customers report
Results as the vendor or the customer published them, with the source and the date.
Rasa
Ultimately, this has led to faster development, smoother deployments, and more efficient processes—factors that have helped Lemonade insure around half a million homes as of April, 2019.
Lemonade
Vendor case study, rasa.com, captured Oct 8, 2026
averaging 100,000 users per day during the first week
PicPay
Vendor case study, rasa.com, captured Oct 8, 2026
Sprinklr
resulting in an estimated USD ~1,000,000 in man‑hour savings
Asharq Network
Vendor case study, sprinklr.com, captured Oct 8, 2026
44-minute reduction in average response times
Tawuniya
Vendor case study, sprinklr.com, captured Oct 8, 2026
Questions about Rasa and Sprinklr
Which is used more, Rasa or Sprinklr?
Sprinklr has more customers on usedby: 25 against 17 for Rasa.
Do companies use both Rasa and Sprinklr?
Yes. 1 company uses both on usedby, including Deutsche Telekom.
Who uses Rasa?
17 companies on usedby, each with the public page that shows it. See who uses Rasa.
Who uses Sprinklr?
25 companies on usedby, each with the public page that shows it. See who uses Sprinklr.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company counts as using both tools when it has a line on each, at any level; the list shows the strongest proofs first and marks job posts.