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Contact center AI tools used by Media & Entertainment companies

Each line links its public proof and the date usedby last checked it.

15

Media & Entertainment companies use Contact center AI tools

6 confirmed 9 observed

The most used: Dialpad (7), Assembled (5), and Sprinklr (2).Data as of Oct 25, 2026

Ranking

Tools ranked by the Media & Entertainment companies that use them. Ties go to the stronger proof.

Largest and best-proven users

Two labelled views of the same companies. Neither is a score.

Largest companies

By employee range. Size known for 3 of 15.

  • SiriusXMObserved5,001–10,000 employeesChecked Oct 25, 2026
  • WebMDObserved1,001–5,000 employeesChecked Oct 19, 2026
  • ClassPassConfirmed201–1,000 employeesChecked Oct 24, 2026

Strongest proof

Confirmed or declared: 6 of 15. This view filters what you read, never what is counted.

Who uses each tool

Strongest proof first. A job post is a signal, the weakest proof.

  1. 1Dialpad7 companies · Checked Oct 24, 20267
    3 confirmed 4 observed

    Dialpad profile

  2. 2Assembled5 companies · Checked Oct 24, 20265
    2 confirmed 3 observed

    Assembled profile

  3. 3Sprinklr2 companies · Checked Oct 19, 20262
    1 confirmed 1 observed

    Sprinklr profile

  4. 4CallMiner1 company · Checked Oct 25, 20261
    0 confirmed 1 observed

    CallMiner profile

How usedby counts

6 confirmed 9 observed

A company counts once per tool, at its strongest proof: confirmed (a case study, a named testimonial, a press release or the company's own account), declared (the company told usedby), observed (a vendor logo wall or customers page) or signal (a job post). Counts cover the companies on usedby, never the whole market.

No software vendor had to be left out.

Data as of October 25, 2026.

Questions

Which Contact center AI tools do Media & Entertainment companies use most?

Dialpad leads: 7 of the 15 Media & Entertainment companies on usedby that use Contact center AI tools use it. Next: Assembled (5), Sprinklr (2), and CallMiner (1). See Dialpad.

How many Media & Entertainment companies use Contact center AI tools?

15 Media & Entertainment companies on usedby use at least one of 4 Contact center AI tools. It counts the companies usedby tracks.

What proof backs these lines?

Of the 15 companies, each counted at its strongest proof: 6 confirmed, 0 declared, 9 observed and 0 known from a job post.

How does usedby build this ranking?

usedby counts each Media & Entertainment company once per tool, from public proof: case studies, press releases, the company's own site or its declaration to usedby, vendor customer pages and job posts. Every line shows its proof and the date usedby last checked it.