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Forethought vs Maven: who uses which

Customers, public proof and the companies that use both.

On usedby, 23 companies use Forethought and 23 use Maven. 1 company uses both, including Thumbtack.Latest check Oct 5, 2026: 46 of 46 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.

Who uses Forethought, Maven, or both

Every company with a public proof for at least one of the two tools.

22

use only Forethought

1

company uses both

22

use only Maven

22 companies use only Forethought, 22 use only Maven and 1 uses both, out of the 45 companies on usedby that use at least one of them.

Forethought

Open Forethought
23customers
17 confirmed 6 observed

Where it lands

HR & Recruiting3
Fintech & Payments2
Marketing Tech2

Newest customers

No new customer since tracking started on October 5, 2026.

23customers
14 confirmed 9 observed

Where it lands

Marketplace2
DevTools & Infrastructure1
Fintech & Payments1

Newest customers

We have not started tracking changes for Maven yet.

Who uses both

Companies with a confirmed or observed line on both tools.

Companies that use both Forethought and Maven
Company
Thumbtack

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

ForethoughtMaven
Customersusedby, latest check Oct 5, 2026Forethought: 23 (17 confirmed, 6 observed)Maven: 23 (14 confirmed, 9 observed)
SecurityForethought: ISO 27001, SOC 2 (type not stated)forethought.ai, checked Oct 4, 2026Not checked yet
IntegrationsForethought: Zendesk, Salesforce, ServiceNow, Intercom, Freshworks, HubSpot, Jira, Confluence, Shopify, Slack, Genesys, Five9forethought.ai, checked Oct 4, 2026Maven: Zendesk, Confluence, Notion, Google Drivemavenagi.com, checked Oct 7, 2026
WebsiteForethought: forethought.aiMaven: mavenagi.com

What customers report

Results as the vendor or the customer published them, with the source and the date.

Forethought

77% reduction in time to first response

Lime

Vendor case study, forethought.ai, captured Oct 5, 2026

Read the story

436 agent hours saved

iFIT Health & Fitness Inc.

Vendor case study, forethought.ai, captured Oct 5, 2026

Read the story

Maven

75% reduction in response time with 60% more contacts

Mastermind

Vendor case study, mavenagi.com, published Jul 28, 2025

Read the story

4x faster live support for technical questions due to lower ticket volume

Clio

Vendor case study, mavenagi.com, published Feb 24, 2026

Read the story

Questions about Forethought and Maven

Which is used more, Forethought or Maven?

Forethought and Maven have the same number of customers on usedby: 23 each.

Do companies use both Forethought and Maven?

Yes. 1 company uses both on usedby, including Thumbtack.

Who uses Forethought?

23 companies on usedby, each with the public page that shows it. See who uses Forethought.

Who uses Maven?

23 companies on usedby, each with the public page that shows it. See who uses Maven.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.