Kustomer32 customers
Used by 32 companies on usedby, 9 of them in E-commerce & D2C. 1 also uses Forethought. Compare Forethought and Kustomer
Source: kustomer.com, latest capture Oct 3, 2026.
Forethought alternatives
What Forethought customers also use, ranked by public customers.
3 of the 23 Forethought customers on usedby also use another tool on this list. The tools most often used by the same companies are Kustomer (1 shared, 32 customers in all), Maven (1 shared, 23 customers in all), and Hiver (1 shared, 19 customers in all).Latest check Oct 8, 2026: 604 of 614 public lines checked. Customer counts include every proof level, job-post signals included. Shared customers are counted on confirmed or observed lines on both tools.
3of 23
Forethought customers also use another tool on this list
Kustomer shares the most companies with Forethought: 1 company uses both.
Ranked by shared customers
Tools of the same or a competing category, from another vendor, used by at least one company that also uses Forethought. A shared customer has a confirmed or observed line on both tools.
| # | Alternative | Shared with Forethought | Customers | Compare |
|---|---|---|---|---|
| 1 | KustomerMostly E-commerce & D2C (9) | 1 | 32 | Compare Forethought vs Kustomer |
| 2 |  Maven | 1 | 23 | Compare Forethought vs Maven |
| 3 |  Hiver | 1 | 19 | Compare Forethought vs Hiver |
Maven23 customers
Used by 23 companies on usedby. 1 also uses Forethought. Compare Forethought and Maven
Source: mavenagi.com, latest capture Oct 5, 2026.
Hiver19 customers
Used by 19 companies on usedby. 1 also uses Forethought. Compare Forethought and Hiver
Source: hiverhq.com, latest capture Oct 3, 2026.
Other Customer Service Automation tools on usedby
Same category, with public customers, but no company named with Forethought yet.
Switch signals
A company that left one vendor's page and appeared on another's.
No switch publishedA switch needs a departure from one vendor's page, seen on two checks in a row, and a dated arrival on another. usedby does not publish departures yet, so no switch shows here.
By industry
Which of these tools the companies on usedby use, by industry. Each row counts the companies of that industry on usedby that use at least one of these tools.
| Industry | Most used | Next | Companies |
|---|---|---|---|
| Fintech & Payments |  DevRev25% |  Assembled21% | 28 companies |
| E-commerce & D2C | Kustomer56% |  Intercom13% | 16 companies |
| DevTools & Infrastructure | Assembled20% |  Decagon20% | 15 companies |
| Telecommunications |  Cognigy33% |  Sanas27% | 15 companies |
| Fashion & Apparel | Kustomer46% |  Talkdesk23% | 13 companies |
Read the first row as: among the 28 Fintech & Payments companies on usedby that use one of these tools, 25% use DevRev. Shares can add up to more than 100% because some companies use two tools.
Questions about Forethought alternatives
Which tool shares the most customers with Forethought?
Kustomer: 1 company uses both on usedby. Kustomer has 32 customers in all. See who uses Kustomer.
Do Forethought customers use other tools too?
3 of the 23 Forethought customers on usedby also use another tool on this list. Kustomer shares the most: 1.
Which of Forethought and its alternatives do Fintech & Payments companies on usedby use?
Among the 28 Fintech & Payments companies on usedby that use one of these tools, 25% use DevRev. Assembled comes next, with 21%.
Which of Forethought and its alternatives do E-commerce & D2C companies on usedby use?
Among the 16 E-commerce & D2C companies on usedby that use one of these tools, 56% use Kustomer. Intercom comes next, with 13%.
How does usedby rank Forethought alternatives?
Only tools of the same or a competing category, from another vendor, count. They are ranked by shared customers: companies with a confirmed or observed line on both tools, from public pages, most with a dated capture. Tools with no shared customer are listed apart. Customer counts include every proof level, job-post signals included.