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Maven vs Parloa: who uses which

Customers, public proof and the companies that use both.

On usedby, 23 companies use Maven and 36 use Parloa. No company is listed with both yet. Parloa leads among the Insurance & InsurTech companies on usedby that use either tool.Latest check Oct 5, 2026: 52 of 59 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.

Who uses Maven, Parloa, or both

Every company with a public proof for at least one of the two tools.

23

use only Maven

0

companies use both

36

use only Parloa

23 companies use only Maven, 36 use only Parloa and 0 use both, out of the 59 companies on usedby that use at least one of them.

23customers
14 confirmed 9 observed

Where it lands

Marketplace2
DevTools & Infrastructure1
Fintech & Payments1

Newest customers

We have not started tracking changes for Maven yet.

36customers
24 confirmed 12 observed

Where it lands

Insurance & InsurTech7
IT Services & System Integration4
Accounting & Audit2

Newest customers

No new customer since tracking started on October 3, 2026.

Who uses both

Companies with a confirmed or observed line on both tools.

No company uses both yetusedby has not found a company with a confirmed or observed line on both Maven and Parloa.

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

MavenParloa
Customersusedby, latest check Oct 5, 2026Maven: 23 (14 confirmed, 9 observed)Parloa: 36 (24 confirmed, 12 observed)
Top industryusedby, latest check Oct 5, 2026Maven: No clear leadParloa: Insurance & InsurTech (7)
SecurityNot checked yetParloa: ISO 27001, SOC 2 Type II, PCI DSS, HIPAAparloa.com, checked Oct 5, 2026
IntegrationsMaven: Zendesk, Confluence, Notion, Google Drivemavenagi.com, checked Oct 7, 2026Parloa: Zendesk, Salesforce, Microsoft Dynamics 365, ServiceNowparloa.com, checked Oct 5, 2026
WebsiteMaven: mavenagi.comParloa: parloa.com

What customers report

Results as the vendor or the customer published them, with the source and the date.

Maven

75% reduction in response time with 60% more contacts

Mastermind

Vendor case study, mavenagi.com, published Jul 28, 2025

Read the story

4x faster live support for technical questions due to lower ticket volume

Clio

Vendor case study, mavenagi.com, published Feb 24, 2026

Read the story

Parloa

MAINGAU achieved its goal of an additional 20% automation rate within a short period of time

MAINGAU

Vendor case study, parloa.com, published May 13, 2026

Read the story

AI-driven execution of up to 3 million calls per year

HSE

Vendor case study, parloa.com, published Jul 24, 2025

Read the story

Questions about Maven and Parloa

Which is used more, Maven or Parloa?

Parloa has more customers on usedby: 36 against 23 for Maven.

Do companies use both Maven and Parloa?

usedby has not found a company with a confirmed or observed line on both Maven and Parloa yet.

Who uses Maven?

23 companies on usedby, each with the public page that shows it. See who uses Maven.

Who uses Parloa?

36 companies on usedby, each with the public page that shows it. See who uses Parloa.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.