Parloa vs Zowie: who uses which
Customers, public proof and the companies that use both.
On usedby, 36 companies use Parloa and 24 use Zowie. 1 company uses both, including DECATHLON. Parloa leads among the Insurance & InsurTech companies on usedby that use either tool.Latest check Oct 8, 2026: 53 of 60 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.
Who uses Parloa, Zowie, or both
Every company with a public proof for at least one of the two tools.
35
use only Parloa
1
company uses both
23
use only Zowie
35 companies use only Parloa, 23 use only Zowie and 1 uses both, out of the 59 companies on usedby that use at least one of them.
Where it lands
Newest customers
No new customer since tracking started on October 3, 2026.
Where it lands
Newest customers
No new customer since tracking started on October 8, 2026.
Who uses both
Companies with a confirmed or observed line on both tools.
| Company |
|---|
 DECATHLON |
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
Parloa
ZowieWhat customers report
Results as the vendor or the customer published them, with the source and the date.
Parloa
MAINGAU achieved its goal of an additional 20% automation rate within a short period of time
MAINGAU
Vendor case study, parloa.com, published May 13, 2026
AI-driven execution of up to 3 million calls per year
HSE
Vendor case study, parloa.com, published Jul 24, 2025
Zowie
No reviewed story for Zowie yet.
Questions about Parloa and Zowie
Which is used more, Parloa or Zowie?
Parloa has more customers on usedby: 36 against 24 for Zowie.
Do companies use both Parloa and Zowie?
Yes. 1 company uses both on usedby, including DECATHLON.
Who uses Parloa?
36 companies on usedby, each with the public page that shows it. See who uses Parloa.
Who uses Zowie?
24 companies on usedby, each with the public page that shows it. See who uses Zowie.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.