On usedby, 36 companies use Parloa and 22 use Yuma. No company is listed with both yet. Parloa leads among the Insurance & InsurTech companies on usedby that use either tool.Latest check Oct 5, 2026: 48 of 58 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.
Who uses Parloa, Yuma, or both
Every company with a public proof for at least one of the two tools.
36
use only Parloa
0
companies use both
22
use only Yuma
36 companies use only Parloa, 22 use only Yuma and 0 use both, out of the 58 companies on usedby that use at least one of them.
Where it lands
Newest customers
No new customer since tracking started on October 3, 2026.
Where it lands
Newest customers
We have not started tracking changes for Yuma yet.
Who uses both
Companies with a confirmed or observed line on both tools.
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
Parloa
YumaWhat customers report
Results as the vendor or the customer published them, with the source and the date.
Parloa
MAINGAU achieved its goal of an additional 20% automation rate within a short period of time
MAINGAU
Vendor case study, parloa.com, published May 13, 2026
AI-driven execution of up to 3 million calls per year
HSE
Vendor case study, parloa.com, published Jul 24, 2025
Yuma
cut average resolution times by 90%
Finn
Vendor case study, yuma.ai, published Jul 29, 2025
Today, first response time holds steady at around 12 minutes.
Javvy Coffee
Vendor case study, yuma.ai, published Feb 6, 2026
Questions about Parloa and Yuma
Which is used more, Parloa or Yuma?
Parloa has more customers on usedby: 36 against 22 for Yuma.
Do companies use both Parloa and Yuma?
usedby has not found a company with a confirmed or observed line on both Parloa and Yuma yet.
Who uses Parloa?
36 companies on usedby, each with the public page that shows it. See who uses Parloa.
Who uses Yuma?
22 companies on usedby, each with the public page that shows it. See who uses Yuma.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.