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usedby

AI agents for customer service tools used by Marketing & Sales companies

Each line links its public proof and the date usedby last checked it.

15

Marketing & Sales companies use AI agents for customer service tools

10 confirmed 1 declared 4 observed

The most used: Maven AGI (3), Ada (3), and Crescendo (2).Data as of Nov 15, 2026

Ranking

Tools ranked by the Marketing & Sales companies that use them. Ties go to the stronger proof.

Largest and best-proven users

Two labelled views of the same companies. Neither is a score.

Largest companies

By employee range. Size known for 14 of 15.

  • CanvaObserved5,001–10,000 employeesNot dated
  • ActiveCampaignConfirmed1,001–5,000 employeesChecked Nov 11, 2026
  • ZoomInfoObserved1,001–5,000 employeesChecked Nov 14, 2026

Strongest proof

Confirmed or declared: 11 of 15. This view filters what you read, never what is counted.

  • SaaStrConfirmedChecked Nov 15, 2026
  • Tango CardConfirmed201–1,000 employeesChecked Nov 14, 2026
  • LinktreeConfirmed1–50 employeesChecked Nov 13, 2026

Who uses each tool

Strongest proof first. A job post is a signal, the weakest proof.

  1. 1Maven AGI3 companies · Checked Nov 11, 20263
    1 confirmed 1 declared 1 observed

    Maven AGI profile

  2. 2Ada3 companies · Checked Nov 14, 20263
    1 confirmed 2 observed

    Ada profile

  3. 3Crescendo2 companies · Checked Nov 11, 20262
    2 confirmed 0 observed

    Crescendo profile

  4. 4Forethought2 companies · Checked Nov 11, 20262
    2 confirmed 0 observed

    Forethought profile

  5. 5Agentforce1 company · Checked Nov 15, 20261
    1 confirmed 0 observed

    Agentforce profile

  6. 6Cognigy1 company · Checked Nov 11, 20261
    1 confirmed 0 observed

    Cognigy profile

  7. 7Lorikeet1 company · Checked Nov 13, 20261
    1 confirmed 0 observed

    Lorikeet profile

  8. 8Tidio1 company · Checked Oct 9, 20261
    1 confirmed 0 observed

    Tidio profile

  9. 9Duckie1 company · Checked Nov 8, 20261
    0 confirmed 1 observed

    Duckie profile

How usedby counts

10 confirmed 1 declared 4 observed

A company counts once per tool, at its strongest proof: confirmed (a case study, a named testimonial, a press release or the company's own account), declared (the company told usedby), observed (a vendor logo wall or customers page) or signal (a job post). Counts cover the companies on usedby, never the whole market.

1 company that sells software was left out, so a vendor is never counted as a user.

Data as of November 15, 2026.

Questions

Which AI agents for customer service tools do Marketing & Sales companies use most?

Maven AGI leads: 3 of the 15 Marketing & Sales companies on usedby that use AI agents for customer service tools use it. Next: Ada (3), Crescendo (2), Forethought (2), and Agentforce (1). See Maven AGI.

How many Marketing & Sales companies use AI agents for customer service tools?

15 Marketing & Sales companies on usedby use at least one of 9 AI agents for customer service tools. It counts the companies usedby tracks.

What proof backs these lines?

Of the 15 companies, each counted at its strongest proof: 10 confirmed, 1 declared, 4 observed and 0 known from a job post.

How does usedby build this ranking?

usedby counts each Marketing & Sales company once per tool, from public proof: case studies, press releases, the company's own site or its declaration to usedby, vendor customer pages and job posts. 1 software vendor is left out. Every line shows its proof and the date usedby last checked it.