AI agents for customer service tools used by Finance companies
Each line links its public proof and the date usedby last checked it.
124
Finance companies use AI agents for customer service tools
The most used: Gradient Labs (15), Sierra (13), and LivePerson (13).Data as of Oct 25, 2026
Ranking
Tools ranked by the Finance companies that use them. Ties go to the stronger proof.
Largest and best-proven users
Two labelled views of the same companies. Neither is a score.
Who uses each tool
Strongest proof first. A job post is a signal, the weakest proof.
1
Gradient Labs15 companies · Checked Oct 21, 2026155 confirmed 10 observed
WiseChecked Oct 21, 2026
PlumChecked Oct 21, 2026
PockitChecked Oct 21, 2026
SteadyPayChecked Oct 21, 2026
ZegoChecked Oct 21, 2026
BondoraChecked Oct 7, 2026
CurrentChecked Oct 21, 2026
LHVChecked Oct 21, 2026
MoneseChecked Oct 21, 2026
NalaChecked Oct 21, 2026
Show 5 more companies
PenfoldChecked Oct 7, 2026
RainChecked Oct 21, 2026
StashChecked Oct 21, 2026
RhoChecked Oct 21, 2026
Sling MoneyChecked Oct 7, 2026
2
Sierra13 companies · Checked Oct 25, 2026139 confirmed 4 observed
SoftBankChecked Oct 25, 2026
ChimeChecked Oct 25, 2026
RampChecked Oct 25, 2026
SoFiChecked Oct 25, 2026
KrakenChecked Oct 25, 2026
Capital on TapChecked Oct 25, 2026
GoFundMeChecked Oct 25, 2026
ImprintChecked Oct 25, 2026
Rocket MortgageChecked Oct 25, 2026
VanguardChecked Oct 25, 2026
3
LivePerson13 companies · Checked Oct 24, 2026134 confirmed 9 observed
HSBCChecked Oct 24, 2026
Frost BankChecked Oct 24, 2026
ZurichChecked Oct 24, 2026
GetnetChecked Oct 24, 2026
ConsenSysNot dated
BankwestChecked Oct 24, 2026- CapitecChecked Oct 24, 2026
Elevance HealthChecked Oct 24, 2026
MDabroadChecked Oct 24, 2026
MoonPayChecked Oct 24, 2026
Show 3 more companies
Nationwide Building SocietyChecked Oct 24, 2026
PNCChecked Oct 24, 2026
TruMark Financial Credit UnionChecked Oct 24, 2026
4
Lorikeet9 companies · Checked Oct 20, 202697 confirmed 2 observed
BreezeChecked Oct 20, 2026
CarmoolaChecked Oct 20, 2026
GiveCardChecked Oct 20, 2026
Magic EdenChecked Oct 20, 2026
SageSureChecked Oct 20, 2026
SummChecked Oct 20, 2026
Taptap SendChecked Oct 20, 2026
AirwallexChecked Oct 20, 2026
StepChecked Oct 20, 2026
5
Cognigy9 companies · Checked Oct 24, 202695 confirmed 4 observed
Banco do BrasilChecked Oct 24, 2026
EssentChecked Oct 24, 2026
Fairstone BankChecked Oct 24, 2026
HUMM GroupChecked Oct 8, 2026
RentenbankChecked Oct 8, 2026
GeneraliChecked Oct 24, 2026
ARAG ItalyChecked Oct 24, 2026
AOK PLUSChecked Oct 24, 2026
ErgoChecked Oct 24, 2026
6
Parloa8 companies · Checked Oct 23, 202681 confirmed 7 observed
Württembergische VersicherungChecked Oct 23, 2026Swiss LifeChecked Oct 23, 2026
BarmeniaGothaerChecked Oct 23, 2026
DOMCURAChecked Oct 23, 2026
HealthEquityChecked Oct 23, 2026
Münchener Verein Insurance GroupChecked Oct 23, 2026
Schwäbisch HallChecked Oct 23, 2026
Uelzener Allgemeine Versicherungs-Gesellschaft a.GChecked Oct 23, 2026
7
Rasa7 companies · Checked Oct 21, 202676 confirmed 1 observed
N26Checked Oct 21, 2026
Groupe IMAChecked Oct 21, 2026
HelvetiaChecked Oct 21, 2026
LemonadeChecked Oct 21, 2026
PicPayChecked Oct 21, 2026
RaiffeisenChecked Oct 21, 2026
nib insuranceChecked Oct 21, 2026
8
Ada7 companies · Checked Oct 24, 202673 confirmed 4 observed
Blackhawk NetworkChecked Oct 24, 2026
GoFundMeChecked Oct 24, 2026
BrigitChecked Oct 24, 2026
SquareNot dated
Neo FinancialNot dated
WaveChecked Oct 24, 2026
TiltNot dated
9
Decagon7 companies · Checked Oct 24, 202673 confirmed 4 observed10
Duckie6 companies · Checked Oct 15, 202662 confirmed 4 observed11
Gupshup5 companies · Checked Oct 25, 202654 confirmed 1 observed
Axis BankChecked Oct 25, 2026
IndusInd BankChecked Oct 25, 2026
Standard CharteredChecked Oct 25, 2026
Tonik BankChecked Oct 25, 2026
HSBCChecked Oct 25, 2026
12
Blip5 companies · Checked Oct 19, 202650 confirmed 5 observed
SantanderChecked Oct 19, 2026
Banco ArbiChecked Oct 19, 2026
BradescoChecked Oct 19, 2026
ItaúChecked Oct 19, 2026
XP Inc.Checked Oct 19, 2026
13
Tidio4 companies · Checked Oct 9, 202644 confirmed 0 observed
BorrowellChecked Oct 9, 2026
RapydChecked Oct 9, 2026
Sound RoyaltiesChecked Oct 9, 2026
TideChecked Oct 9, 2026
14
Maven AGI4 companies · Checked Oct 20, 202643 confirmed 1 observed15
Zowie4 companies · Checked Oct 19, 202640 confirmed 4 observed
AvivaChecked Oct 19, 2026
IC MarketsChecked Oct 19, 2026
MuchBetterChecked Oct 19, 2026
PayoneerChecked Oct 19, 2026
16
Amelia3 companies · Checked Oct 16, 202630 confirmed 3 observed
BNP ParibasChecked Oct 16, 2026
QuálitasChecked Oct 16, 2026
Apivia CourtageChecked Oct 14, 2026
17
Forethought2 companies · Checked Oct 24, 2026218
ASAPP2 companies · Checked Oct 19, 2026219
Crescendo2 companies · Checked Oct 24, 2026220
Netomi2 companies · Checked Oct 19, 2026221
Yellow.ai2 companies · Checked Oct 19, 202620 confirmed 2 observed
Coda PaymentsChecked Oct 19, 2026
TrueMoneyChecked Oct 19, 2026
22
Giga1 company · Checked Oct 23, 20261
How usedby counts
A company counts once per tool, at its strongest proof: confirmed (a case study, a named testimonial, a press release or the company's own account), declared (the company told usedby), observed (a vendor logo wall or customers page) or signal (a job post). Counts cover the companies on usedby, never the whole market.
No software vendor had to be left out.
Data as of October 25, 2026.
Questions
Which AI agents for customer service tools do Finance companies use most?
Gradient Labs leads: 15 of the 124 Finance companies on usedby that use AI agents for customer service tools use it. Next: Sierra (13), LivePerson (13), Lorikeet (9), and Cognigy (9). See Gradient Labs.
How many Finance companies use AI agents for customer service tools?
124 Finance companies on usedby use at least one of 22 AI agents for customer service tools. It counts the companies usedby tracks.
What proof backs these lines?
Of the 124 companies, each counted at its strongest proof: 59 confirmed, 0 declared, 65 observed and 0 known from a job post.
How does usedby build this ranking?
usedby counts each Finance company once per tool, from public proof: case studies, press releases, the company's own site or its declaration to usedby, vendor customer pages and job posts. Every line shows its proof and the date usedby last checked it.























