AI agents for customer service tools used by Technology & Connectivity companies
Each line links its public proof and the date usedby last checked it.
64
Technology & Connectivity companies use AI agents for customer service tools
The most used: LivePerson (8), Sierra (7), and Duckie (7).Data as of Oct 25, 2026
Ranking
Tools ranked by the Technology & Connectivity companies that use them. Ties go to the stronger proof.
Largest and best-proven users
Two labelled views of the same companies. Neither is a score.
Largest companies
By employee range. Size known for 33 of 64.
ADTChecked Oct 25, 2026
Deutsche TelekomChecked Oct 24, 2026
NetAppChecked Oct 24, 2026
Who uses each tool
Strongest proof first. A job post is a signal, the weakest proof.
1
LivePerson8 companies · Checked Oct 24, 202682 confirmed 6 observed
KDDIChecked Oct 24, 2026
SKY Cable Corporation (SKY)Checked Oct 24, 2026
VerizonChecked Oct 24, 2026
GoDaddyChecked Oct 24, 2026- BuddyChecked Oct 24, 2026
- FreedomChecked Oct 24, 2026
TalkTalkChecked Oct 24, 2026
TalkmobileChecked Oct 24, 2026
2
Sierra7 companies · Checked Oct 25, 202675 confirmed 2 observed3
Duckie7 companies · Checked Oct 15, 202671 confirmed 6 observed4
Cognigy6 companies · Checked Oct 24, 202665 confirmed 1 observed5
Maven AGI6 companies · Checked Oct 20, 202665 confirmed 1 observed
ClickUpChecked Oct 20, 2026
BelfryChecked Oct 20, 2026
Digital.aiChecked Oct 20, 2026
EnumerateChecked Oct 20, 2026
Quest SoftwareChecked Oct 20, 2026
DellChecked Oct 20, 2026
6
Decagon6 companies · Checked Oct 24, 202662 confirmed 4 observed
NotionChecked Oct 24, 2026
PerplexityChecked Oct 24, 2026- Deutsche TelekomChecked Oct 24, 2026
DropboxChecked Oct 24, 2026
FigmaChecked Oct 24, 2026
ID.meChecked Oct 24, 2026
7
Rasa5 companies · Checked Oct 21, 202655 confirmed 0 observed
T-MobileChecked Oct 21, 2026
AutodeskChecked Oct 21, 2026- Deutsche TelekomChecked Oct 21, 2026
JetBrainsChecked Oct 21, 2026
SwisscomChecked Oct 21, 2026
8
Tidio4 companies · Checked Oct 25, 202643 confirmed 1 observed
ADT SecurityChecked Oct 9, 2026
NUU MobileChecked Oct 9, 2026
SecureframeChecked Oct 9, 2026- ADTChecked Oct 25, 2026
9
Crescendo4 companies · Checked Oct 24, 202642 confirmed 2 observed
MeisterTaskChecked Oct 24, 2026
RealVNCChecked Oct 24, 2026
AirtableChecked Oct 24, 2026
MidjourneyChecked Oct 24, 2026
10
Forethought3 companies · Checked Oct 24, 202631 confirmed 2 observed
GrammarlyChecked Oct 24, 2026
RedisChecked Oct 24, 2026
WordPress.comChecked Oct 24, 2026
11
Ada2 companies · Checked Oct 24, 2026212
Yellow.ai2 companies · Checked Oct 19, 2026213
Amelia2 companies · Checked Oct 16, 2026214
Blip2 companies · Checked Oct 19, 2026215
Parloa2 companies · Checked Oct 23, 2026216
ASAPP1 company · Checked Oct 7, 2026117
Giga1 company · Checked Oct 23, 2026118
Gupshup1 company · Checked Oct 25, 20261
How usedby counts
A company counts once per tool, at its strongest proof: confirmed (a case study, a named testimonial, a press release or the company's own account), declared (the company told usedby), observed (a vendor logo wall or customers page) or signal (a job post). Counts cover the companies on usedby, never the whole market.
No software vendor had to be left out.
Data as of October 25, 2026.
Questions
Which AI agents for customer service tools do Technology & Connectivity companies use most?
LivePerson leads: 8 of the 64 Technology & Connectivity companies on usedby that use AI agents for customer service tools use it. Next: Sierra (7), Duckie (7), Cognigy (6), and Maven AGI (6). See LivePerson.
How many Technology & Connectivity companies use AI agents for customer service tools?
64 Technology & Connectivity companies on usedby use at least one of 18 AI agents for customer service tools. It counts the companies usedby tracks.
What proof backs these lines?
Of the 64 companies, each counted at its strongest proof: 33 confirmed, 0 declared, 31 observed and 0 known from a job post.
How does usedby build this ranking?
usedby counts each Technology & Connectivity company once per tool, from public proof: case studies, press releases, the company's own site or its declaration to usedby, vendor customer pages and job posts. Every line shows its proof and the date usedby last checked it.