3.009 estudos de caso de ferramentas de IA: Que a IA trouxe em ?
- 80 percent“The wait time between GP referral and Reed’s first patient engagement has fallen by 80 percent.”Reed Wellbeing usa Cognigy. HealthTech e saúde digital.Estudo de caso do fornecedorcognigy.comCapturado em 8 de out. de 2026
- 80%“80% cost reduction from handled queries”Lippert usa Cognigy. Manufatura.Estudo de caso do fornecedorcognigy.comCapturado em 8 de out. de 2026
- 30 seconds“30 seconds saved per call”Mister Spex usa Cognigy. E-commerce e D2C.Estudo de caso do fornecedorcognigy.comCapturado em 8 de out. de 2026
- €2 million“saving €2 million annually”Essent usa Cognigy. Seguros e InsurTech.Estudo de caso do fornecedorcognigy.comCapturado em 8 de out. de 2026
- 50+“A growing network of 50+ AI agents is deployed across Helen’s app, customer portal and website.”Helen usa Cognigy. Energia, utilities e cleantech.Estudo de caso do fornecedorcognigy.comCapturado em 8 de out. de 2026
- 1,100,000“the number of conversations via WhatsApp grew to over 1,100,000”Aegea usa Cognigy. Energia, utilities e cleantech.Estudo de caso do fornecedorcognigy.comCapturado em 8 de out. de 2026
- 10%“Fairstone achieved a 10% increase in loan bookings, significantly surpassing its original 4% goal.”Fairstone Bank usa Cognigy. Bancos e crédito imobiliário.Estudo de caso do fornecedorcognigy.comCapturado em 8 de out. de 2026
- 99,5%“reducing first response times significantly from the previous 20 minutes: a 99,5% improvement”Mobily usa Cognigy. Telecomunicações.Estudo de caso do fornecedorcognigy.comCapturado em 8 de out. de 2026
- 900,000 page views per month“More than 900,000 page views per month, with localized sites adding roughly 100,000 more”NetApp usa Cognigy. Semicondutores e hardware.Estudo de caso do fornecedorcognigy.comCapturado em 8 de out. de 2026
- 19,000“19,000 unique users in the first two months after Go-live”Bayer usa Cognigy. Biotecnologia e farmacêutica.Estudo de caso do fornecedorcognigy.comCapturado em 8 de out. de 2026
- 80%“an 80% decrease in time spent finding answers”Bosch usa Cognigy. Manufatura.Estudo de caso do fornecedorcognigy.comCapturado em 8 de out. de 2026
- 68%“Henkel experiences a 68% acceleration in consumer research through AI Agent analytics.”Henkel usa Cognigy. Bens de consumo.Estudo de caso do fornecedorcognigy.comCapturado em 2 de out. de 2026
- 800K“800K Conversations per month via the AI Agent”Frontier Airlines usa Cognigy. Companhias aéreas e serviços de aviação.Estudo de caso do fornecedorcognigy.comCapturado em 2 de out. de 2026
- 25+“25+ AI Agents on Chat and Phone”Toyota usa Cognigy. Indústria automotiva.Estudo de caso do fornecedorcognigy.comCapturado em 2 de out. de 2026
- 16 million“handling about 16 million conversations throughout the year with AI”Lufthansa usa Cognigy. Companhias aéreas e serviços de aviação.Estudo de caso do fornecedorcognigy.comCapturado em 2 de out. de 2026
- BICS uses an AI support agent to extend its global customer support into WeChat for Chinese enterprise customers.BICS usa Cognigy. Telecomunicações.Estudo de caso do fornecedorcognigy.comCapturado em 8 de out. de 2026
- Direct Travel deployed an AI agent named Simon inside Microsoft Teams and Slack so travelers can handle routine requests such as profile updates and invoice retrieval without leaving their workspace.Direct Travel usa Cognigy. Viagens e hotelaria.Estudo de caso do fornecedorcognigy.comCapturado em 8 de out. de 2026
- Banco do Brasil embeds NiCE Copilot for Agents in the workspace of its relationship managers to give them summaries of past and current conversations and sentiment across WhatsApp, chat, and voice.Banco do Brasil usa Cognigy. Bancos e crédito imobiliário.Estudo de caso do fornecedorcognigy.comCapturado em 8 de out. de 2026
- Bosch uses the platform to build AI agents for internal customers, employees and clients, including an HR AI agent for employees worldwide and an agent copilot in the Power Tools contact center.Bosch usa Cognigy. Manufatura.Estudo de caso do fornecedorcognigy.comCapturado em 8 de out. de 2026
- Tripadvisor built a branded AI voice agent called Vesper on Cognigy AI Agents within its NiCE CXone platform. It greets callers in natural language, captures intent, verifies identity, tries to resolve post-booking…Tripadvisor usa Cognigy. Viagens e hotelaria.Estudo de caso do fornecedorcognigy.comCapturado em 8 de out. de 2026
- Fabletics uses Cognigy's agentic AI on voice and chat to handle customer service journeys end to end, such as authenticating customers, updating account and order data, and processing refunds.Fabletics usa Cognigy. Moda e vestuário.Estudo de caso do fornecedorcognigy.comCapturado em 2 de out. de 2026
- Schwarz Digits equips Lidl store employees with headsets to talk to a voice assistant (LIVA) built on Cognigy. Employees use voice commands to look up product details or stock levels and to perform tasks such as opening…Schwarz Digits usa Cognigy. Serviços de TI e integração de sistemas.Estudo de caso do fornecedorcognigy.comCapturado em 2 de out. de 2026
- DHL uses a Cognigy AI Agent in its contact center to handle customer service inquiries at large scale, aiming to maintain service quality.DHL usa Cognigy. Logística e cadeia de suprimentos.Estudo de caso do fornecedorcognigy.comCapturado em 2 de out. de 2026
3.009 estudos de caso sobre 2.634 empresas e 303 ferramentas de IA. 2.245 trazem um número impresso na página. Todos vêm de estudos de caso dos fornecedores: mostram o que os fornecedores escolheram publicar.