3,444 customer stories of AI tools: What did AI deliver in ?
- Lulus is a retail customer that switched from Zendesk to Kustomer. A customer service leader at Lulus discusses in a video how Kustomer's AI capabilities will shape the future of customer support.Lulus uses Kustomer. Fashion & Apparel.Vendor case studykustomer.comCaptured Oct 9, 2026
- Caraway Home moved through three different help desks before settling on Kustomer as its long-term customer service solution, which it uses to support its customer experience.Caraway uses Kustomer. Consumer Goods.Vendor case studykustomer.comCaptured Oct 9, 2026
- Orvis uses Kustomer as its customer service platform, replacing a helpdesk that kept voice and digital channels separate.Orvis uses Kustomer. Fashion & Apparel.Vendor case studykustomer.comCaptured Oct 9, 2026
- Pizza Hut Taiwan uses Appier's AiDeal to identify hesitant online shoppers and send them time-limited coupons. The goal is to raise online order conversion and shorten transaction time without sending discounts to…Pizza Hut uses Appier. Restaurants & Food Services.Vendor case studyappier.comCaptured Oct 9, 2026
- Canadian Tire uses ThoughtSpot to access multiple data sources, reduce ad-hoc data requests, and deliver real-time insights to support decision-making.Canadian Tire uses ThoughtSpot. Retail.Vendor case studythoughtspot.comCaptured Oct 9, 2026
- easyJet Holidays uses ThoughtSpot to access booking data and give users self-service analytics so they can make faster decisions.easyJet uses ThoughtSpot. Airlines & Aviation Services.Vendor case studythoughtspot.comCaptured Oct 9, 2026
- Navan's finance teams use ThoughtSpot and its Spotter agentic analyst to ask questions of financial data in natural language and get answers based on governed metric definitions.Navan uses ThoughtSpot. Travel & Hospitality.Vendor case studythoughtspot.comCaptured Oct 9, 2026
- Grant Thornton partnered with ThoughtSpot to move its audit work from manual sampling to real-time analytics covering the full population of data.Grant Thornton uses ThoughtSpot. Accounting & Audit.Vendor case studythoughtspot.comCaptured Oct 9, 2026
- Merck replaced its 25-year-old legacy statistical computing environment with ARP, an Analysis and Reporting Platform built on Domino.Merck uses Domino Data Lab. Biotech & Pharma.Vendor case studydomino.aiCaptured Oct 9, 2026
- Instacart's HR and Workplace teams use Moveworks so that employee issues can be resolved quickly through chat, which improved their mean time to resolution.Instacart uses Moveworks. Logistics & Supply Chain.Vendor case studymoveworks.comCaptured Oct 9, 2026
- Cambridge Health Alliance clinicians across primary care and specialties use Abridge's ambient AI to document patient encounters.Cambridge Health Alliance uses Abridge. Hospitals & Care Providers.Vendor case studyabridge.comCaptured Oct 9, 2026
- Stack Overflow's engineering team uses mabl to automate testing of its Teams (private Stack Overflow) product, which had previously relied on manual testing.Stack Overflow uses mabl. DevTools & Infrastructure.Vendor case studymabl.comCaptured Oct 9, 2026
- Thinkific uses Guru as a governed knowledge layer connected to Salesforce, Gong, Zendesk, Slack and Google Drive.Thinkific uses Guru. EdTech & E-learning.Vendor case studygetguru.comCaptured Oct 9, 2026
- SeatGeek's customer support team uses Guru's AI Answers to let agents search and get generated answers across Guru content and other applications such as Airtable and Slack.SeatGeek uses Guru. Marketplace.Vendor case studygetguru.comCaptured Oct 9, 2026
- Stitch Fix's IT team uses the Moveworks AI Assistant, called Astra, to send targeted, actionable internal communications to employees based on their location and department.Stitch Fix uses Moveworks. E-commerce & D2C.Vendor case studymoveworks.comCaptured Oct 9, 2026
- Valvoline uses Paradox's conversational AI across its hiring process so frontline technician candidates can apply and get scheduled for interviews, replacing a manual process.Valvoline uses Paradox. Automotive Manufacturing.Vendor case studyparadox.aiCaptured Oct 9, 2026
- Ace Hardware uses Paradox's conversational AI to schedule interviews and handle administrative recruiting tasks for warehouse hiring, taking that work off its hiring managers and recruiters.Ace Hardware uses Paradox. Retail.Vendor case studyparadox.aiCaptured Oct 9, 2026
- REV Group uses Paradox's conversational AI assistant, Olivia, to automate candidate screening and interview scheduling across any device.REV Group uses Paradox. Automotive Manufacturing.Vendor case studyparadox.aiCaptured Oct 9, 2026
- Turo switched to mabl from another testing platform and uses its browser extension to train tests, including for its internal admin interface.Turo uses mabl. Mobility & Ride-hailing.Vendor case studymabl.comCaptured Oct 9, 2026
- Karpel uses mabl for automated, scriptless testing of its ProsecutorByKarpel case management software, replacing manual testing so features can be tested early and often throughout development.Karpel Solutions uses mabl. IT Services & System Integration.Vendor case studymabl.comCaptured Oct 9, 2026
- The Digital Innovation Dept at Tokio Marine & Nichido Systems uses mabl to automate UI-level integration and comprehensive tests that were previously run manually.Tokio Marine uses mabl. Insurance & InsurTech.Vendor case studymabl.comCaptured Oct 9, 2026
- Red Box, a voice capture and recording specialist, uses Deepgram's speech recognition platform to transcribe recorded enterprise calls for its Conversa voice platform.Red Box uses Deepgram. Streaming & Content.Vendor case studydeepgram.comCaptured Oct 9, 2026
- UpdateAI uses Deepgram's speech recognition as the transcription foundation for its action item detection engine for online meetings such as Zoom.UpdateAI uses Deepgram. Sales Tech & CRM.Vendor case studydeepgram.comCaptured Oct 9, 2026
- Podsights runs a podcast advertising attribution platform that links podcast downloads to on-site brand activity.Podsights uses Deepgram. Marketing Tech.Vendor case studydeepgram.comCaptured Oct 9, 2026
- CallTrackingMetrics uses Deepgram speech recognition, deployed in its AWS VPC, to transcribe calls for both its call tracking analytics and contact center products.CallTrackingMetrics uses Deepgram. Marketing Tech.Vendor case studydeepgram.comCaptured Oct 9, 2026
- Revenue.io, a revenue operations software provider, uses Deepgram to train customized speech-to-text models on audio from its own platform.Revenue.io uses Deepgram. Sales Tech & CRM.Vendor case studydeepgram.comCaptured Oct 9, 2026
- Wistia integrated Deepgram's speech-to-text API into its video marketing platform to provide captioning for customer videos, covering live captioning and bulk transcription of pre-recorded content.Wistia uses Deepgram. Marketing Tech.Vendor case studydeepgram.comCaptured Oct 9, 2026
- Creovai, a conversation intelligence and speech analytics platform, uses Deepgram's speech recognition to transcribe customer service phone calls.Creovai uses Deepgram. Artificial Intelligence.Vendor case studydeepgram.comCaptured Oct 9, 2026
- Sharpen, a cloud-based contact center platform, replaced its older speech-to-text tool with Deepgram's speech recognition.Sharpen uses Deepgram. IT Services & System Integration.Vendor case studydeepgram.comCaptured Oct 9, 2026
- Voximplant connects its global telephony and real-time communications platform to Deepgram's Voice Agent API through a native connector in its VoxEngine platform.Voximplant uses Deepgram. Telecommunications.Vendor case studydeepgram.comCaptured Oct 9, 2026
- Telnyx runs Deepgram Flux for real-time speech-to-text on its own GPUs at its telephony points of presence, so call audio is transcribed inside its network.Telnyx uses Deepgram. Telecommunications.Vendor case studydeepgram.comCaptured Oct 9, 2026
- Synthflow AI, a voice agent platform, uses Deepgram as the speech engine behind its agents, running self-hosted Nova-3 and Flux for real-time speech-to-text and Aura-2 for text-to-speech.Synthflow AI uses Deepgram. Artificial Intelligence.Vendor case studydeepgram.comCaptured Oct 9, 2026
- Xero uses Coveo to make content on its Xero Central support portal easier to find, so customers can self-serve answers and get proactive, contextual content suggestions.Xero uses Coveo. Accounting & Audit.Vendor case studycoveo.comCaptured Oct 9, 2026
- F5 uses Coveo AI for search and personalization across seven platforms and use cases, including its corporate website, global support hub, and product engineering content.F5 uses Coveo. Cybersecurity.Vendor case studycoveo.comCaptured Oct 9, 2026
- AlgaeCal replaced a limited contact center with Talkdesk CX Cloud, and also uses Talkdesk Quality Management and Copilot to give agents relevant information and shorten onboarding.AlgaeCal uses Talkdesk. Consumer Goods.Vendor case studytalkdesk.comCaptured Oct 9, 2026
- TowneBank uses Talkdesk's customer experience automation and its Financial Services Experience Cloud to unify member service operations across loans, cards, and online banking.TowneBank uses Talkdesk. Banking & Mortgages.Vendor case studytalkdesk.comCaptured Oct 9, 2026
- Arbella Insurance replaced its UCaaS, CCaaS and CRM systems in a single coordinated rollout and moved to Talkdesk's insurance contact center platform.Arbella Insurance uses Talkdesk. Insurance & InsurTech.Vendor case studytalkdesk.comCaptured Oct 9, 2026
- Carey International, a premium chauffeured ground transportation provider, uses Talkdesk for its customer care and dispatch operations, including voice and email handling, real-time supervisor monitoring, reporting for…Carey International uses Talkdesk. Mobility & Ride-hailing.Vendor case studytalkdesk.comCaptured Oct 9, 2026
- WPA, a specialist health insurer, uses Talkdesk as its single platform for customer communications and phone calls.WPA uses Talkdesk. Insurance & InsurTech.Vendor case studytalkdesk.comCaptured Oct 9, 2026
- Plane, an open-core project management software company, uses CodeRabbit's AI code review on its pull requests, including those from open source contributors.Plane uses CodeRabbit. DevTools & Infrastructure.Vendor case studycoderabbit.aiCaptured Oct 8, 2026
3,444 stories about 2,964 companies and 317 AI tools. 2,616 carry a figure printed on their page.