Skip to main content

2,243 customer stories of AI tools, quoted from the pages they came from

Each story links to its source page and the day we captured it. Every figure is printed on that page: we never estimate one.

2,243 stories about 2,005 companies and 280 AI tools. 1,720 carry a figure printed on their page. All come from vendor case studies: they show what vendors chose to publish.

23%“Procosmet saw an increase in sales by a whopping 23%”Procosmet uses Tidio.Vendor case studytidio.comPublished March 2026Captured Oct 3, 2026
$66,000+“Chatbot-assisted revenue $66,000+ in sales”Bella Sante uses Tidio.Vendor case studytidio.comPublished March 2026Captured Oct 3, 2026
17 teams“17 teams were onboarded”Torq uses incident.io.Vendor case studyincident.ioPublished March 2026Captured Oct 7, 2026
114%“Responder deployment reached 114% of contracted seats”Flagstone uses incident.io.Vendor case studyincident.ioPublished March 2026Captured Oct 7, 2026
15 → 90seats (6x growth)Sublime Security uses incident.io.Vendor case studyincident.ioPublished March 2026Captured Oct 7, 2026
4+ hours“4+ hours saved on post-mortems”Built uses incident.io.Vendor case studyincident.ioPublished March 2026Captured Oct 7, 2026
95%“over 95% of them were active users”CMS uses Harvey. Legal & Compliance.Vendor case studyharvey.aiPublished March 2026Captured Oct 5, 2026
2.4x“Last Chance campaign conversion rate jumped 2.4x (1.44% → 3.45%)”260 Sample Sale uses Bloomreach.Vendor case studybloomreach.comPublished March 2026Captured Oct 8, 2026
25%“around a 25% increase in qualified leads from our website chat”Integratec uses Tidio.Vendor case studytidio.comPublished March 2026Captured Oct 3, 2026
59%“59% resolution rate – percentage of conversations where Lyro provided an answer and the visitor either left or hasn’t asked for live agent assistance”Secureframe uses Tidio.Vendor case studytidio.comPublished March 2026Captured Oct 3, 2026
400+ Hours“400+ Hours Saved Monthly: Significant time savings allowing agents to focus on complex cases and high-value interactions”MattressNextDay uses Tidio.Vendor case studytidio.comPublished March 2026Captured Oct 3, 2026
75%“Since adopting Digits, Adept has reduced bookkeeping workload by approximately 75%.”Adept: Accounting Principles & Solutions uses Digits.Vendor case studydigits.comPublished March 2026Captured Oct 7, 2026
12%increase in registrations for seminars and emailFASKEN uses Coveo. Legal & Compliance.Vendor case studycoveo.comPublished March 2026Captured Oct 4, 2026
260,000 sqm“covering more than 260,000 sqm (2.8M sqft) of construction”Sir Robert McAlpine uses Buildots.Vendor case studybuildots.comPublished March 2026Captured Oct 7, 2026
40% → 20%“40% → 20% — Manually driven activities cut in half”Gebrüder Weiss uses Levity. Logistics & Supply Chain.Vendor case studylevity.aiPublished March 2026Captured Oct 5, 2026
87%“The brand reports an 87% drop in average response times”Glossier uses Yuma. Beauty & Cosmetics.Vendor case studyyuma.aiPublished March 2026Captured Oct 5, 2026
3–5 minutes“each demand now takes 3–5 minutes of human time”Laurel Employment Law uses Eve.Vendor case studyeve.legalPublished March 2026Captured Oct 7, 2026
2-3 hrs → 10 min“2-3 hrs → 10 min”Hershey Law uses Eve.Vendor case studyeve.legalPublished March 2026Captured Oct 7, 2026
80,000 covers“80,000 covers booked, and a 20% missed call rate reduced to zero”Hawksmoor uses PolyAI.Vendor case studypoly.aiPublished March 2026Captured Oct 8, 2026
90%“Kingfisher's GBS cuts SAP invoice indexing time by 90%”Kingfisher uses Rossum.Vendor case studyrossum.aiPublished March 2026Captured Oct 8, 2026
3XRevenue growth in two yearsFrontier Law Center uses Eve.Vendor case studyeve.legalPublished March 2026Captured Oct 7, 2026
453 hours“453 hours (57 days) saved from TrunkText in the first four full months”Torcon uses Trunk Tools.Vendor case studytrunktools.comPublished March 2026Captured Oct 8, 2026
50%“Layer has seen a 50% uplift in online sales and a faster turnaround on new product launches.”Layer uses Photoroom.Vendor case studyphotoroom.comPublished March 2026Captured Oct 4, 2026
70%“70% reduction in manual reporting.”NCC uses Buildots.Vendor case studybuildots.comPublished March 2026Captured Oct 7, 2026
9 weeks“finishing 9 weeks ahead of schedule on a 65 week program”EcoWorld uses Buildots.Vendor case studybuildots.comPublished March 2026Captured Oct 7, 2026
~$1 million“translating to ~$1 million in incremental ARR in just three months”Gusto uses Gumloop. HR & Recruiting.Vendor case studygumloop.comPublished March 2026Captured Oct 7, 2026
30 minutes“Bank statement reviews that once required about 30 minutes of manual work are now delivered instantly.”TAB Bank uses Ocrolus.Vendor case studyocrolus.comPublished March 2026Captured Oct 7, 2026
56 percent“a reduction by more than 56 percent”IRC-CEO uses Zendesk AI.Vendor case studyzendesk.comPublished March 2026Captured Oct 5, 2026
40,000“more than 40,000 interviews have taken place on the platform, with 85%+ captured directly through the ATS”Clipboard uses BrightHire.Vendor case studybrighthire.comPublished March 2026Captured Oct 7, 2026
80%previously manual security tasks now automatedThoughtworks uses SentinelOne. IT Services & System Integration.Vendor case studysentinelone.comPublished March 2026Captured Oct 5, 2026
97%“97% faster resolutions and nearly 2x CSAT scores achieved for customers”Lorikeet uses Cartesia.Vendor case studycartesia.aiPublished March 2026Captured Oct 8, 2026
20X+“WhatsApp delivered an overall ROAS of 20X+ across campaigns”Homecentre uses Gupshup.Vendor case studygupshup.aiPublished March 2026Captured Oct 8, 2026
75%“Reduced the time providers spend completing clinical notes by approximately 75%”Circle Medical uses Recall.Vendor case studyrecall.aiPublished February 2026Captured Oct 8, 2026
~5 minutes“Monthly reconciliation now takes ~5 minutes, down from hours of manual work and coordination.”GrowthMap uses Digits.Vendor case studydigits.comPublished February 2026Captured Oct 7, 2026
6 weeks“Time to live 6 weeks”Next uses Sierra. Retail.Vendor case studysierra.aiPublished February 2026Captured Oct 7, 2026
80 percent“automating up to 80 percent of repetitive inquiries”TeamSystem uses Zendesk AI.Vendor case studyzendesk.comPublished February 2026Captured Oct 5, 2026
600%“600% increase in bundle sales with Rebuy and Gorgias AI Guidance (from 2% to 14% of all orders)”Cabau Lifestyle uses Gorgias.Vendor case studygorgias.comPublished February 2026Captured Oct 8, 2026
4x“4x faster live support for technical questions due to lower ticket volume”Clio uses Maven. Legal & Compliance.Vendor case studymavenagi.comPublished February 2026Captured Oct 5, 2026
90%“Three months later, 90% of the firm's demands were going out through Eve.”Jeffrey Glassman Injury Lawyers uses Eve.Vendor case studyeve.legalPublished February 2026Captured Oct 7, 2026
75 percent“average handling times drop by 75 percent, live chat processing times decrease by 90 percent”Fortnum & Mason uses Zendesk AI.Vendor case studyzendesk.comPublished February 2026Captured Oct 5, 2026