Contact center AI tools used by Healthcare companies
Each line links its public proof and the date usedby last checked it.
29
Healthcare companies use Contact center AI tools
The most used: Observe.AI (7), CallMiner (7), and Balto (4).Data as of Oct 25, 2026
Ranking
Tools ranked by the Healthcare companies that use them. Ties go to the stronger proof.
Largest and best-proven users
Two labelled views of the same companies. Neither is a score.
Largest companies
By employee range. Size known for 19 of 29.
Strongest proof
Confirmed or declared: 18 of 29. This view filters what you read, never what is counted.
Evara HealthChecked Oct 25, 2026
Corridor Mobile Medical ServicesChecked Oct 24, 2026
CureMintChecked Oct 24, 2026
Who uses each tool
Strongest proof first. A job post is a signal, the weakest proof.
1
Observe.AI7 companies · Checked Oct 20, 202676 confirmed 1 observed- AccoladeChecked Oct 20, 2026
Affordable CareChecked Oct 20, 2026
MaxorPlusChecked Oct 20, 2026
Personify HealthChecked Oct 20, 2026- Signify HealthChecked Oct 20, 2026
Simple Online HealthcareChecked Oct 20, 2026
TranscarentChecked Oct 20, 2026
2
CallMiner7 companies · Checked Oct 25, 202670 confirmed 7 observed
DexcomChecked Oct 25, 2026
AbbVieChecked Oct 25, 2026
Inizio EngageChecked Oct 25, 2026
Kelsey-Seybold ClinicChecked Oct 25, 2026
MeduitChecked Oct 25, 2026
ProgynyChecked Oct 25, 2026
UPMCChecked Oct 25, 2026
3
Balto4 companies · Checked Oct 19, 202644 confirmed 0 observed
EmpiRxChecked Oct 7, 2026
Gonzaba Medical GroupChecked Oct 19, 2026
INTEGRIS HealthChecked Oct 7, 2026
NYPCCChecked Oct 19, 2026
4
Dialpad3 companies · Checked Oct 24, 202633 confirmed 0 observed- Corridor Mobile Medical ServicesChecked Oct 24, 2026
- CureMintChecked Oct 24, 2026
HealthvanaChecked Oct 24, 2026
5
Assembled3 companies · Checked Oct 24, 202632 confirmed 1 observed
FuturHealthChecked Oct 24, 2026
Lyra HealthChecked Oct 24, 2026
Spring HealthChecked Oct 24, 2026
6
Talkdesk2 companies · Checked Oct 25, 202621 confirmed 1 observed- Evara HealthChecked Oct 25, 2026
Memorial Healthcare SystemChecked Oct 25, 2026
7
Level AI1 company · Checked Oct 21, 202618
Sanas1 company · Checked Oct 24, 202619
Cresta1 company · Checked Oct 21, 20261
How usedby counts
A company counts once per tool, at its strongest proof: confirmed (a case study, a named testimonial, a press release or the company's own account), declared (the company told usedby), observed (a vendor logo wall or customers page) or signal (a job post). Counts cover the companies on usedby, never the whole market.
No software vendor had to be left out.
Data as of October 25, 2026.
Questions
Which Contact center AI tools do Healthcare companies use most?
Observe.AI leads: 7 of the 29 Healthcare companies on usedby that use Contact center AI tools use it. Next: CallMiner (7), Balto (4), Dialpad (3), and Assembled (3). See Observe.AI.
How many Healthcare companies use Contact center AI tools?
29 Healthcare companies on usedby use at least one of 9 Contact center AI tools. It counts the companies usedby tracks.
What proof backs these lines?
Of the 29 companies, each counted at its strongest proof: 18 confirmed, 0 declared, 11 observed and 0 known from a job post.
How does usedby build this ranking?
usedby counts each Healthcare company once per tool, from public proof: case studies, press releases, the company's own site or its declaration to usedby, vendor customer pages and job posts. Every line shows its proof and the date usedby last checked it.