AI agents for customer service tools used by Healthcare companies
Each line links its public proof and the date usedby last checked it.
40
Healthcare companies use AI agents for customer service tools
The most used: Decagon (5), EliseAI (5), and Cognigy (4).Data as of Oct 25, 2026
Largest and best-proven users
Two labelled views of the same companies. Neither is a score.
Largest companies
By employee range. Size known for 17 of 40.
Strongest proof
Confirmed or declared: 16 of 40. This view filters what you read, never what is counted.
Modern AnimalChecked Oct 25, 2026
Sutter HealthChecked Oct 25, 2026
CurologyChecked Oct 24, 2026
Who uses each tool
Strongest proof first. A job post is a signal, the weakest proof.
1
Decagon5 companies · Checked Oct 24, 202653 confirmed 2 observed- CurologyChecked Oct 24, 2026
NoomChecked Oct 24, 2026
SimplePracticeChecked Oct 24, 2026
ŌuraChecked Oct 24, 2026
Spring HealthChecked Oct 24, 2026
2
EliseAI5 companies · Checked Oct 19, 202650 confirmed 5 observed
Advantia HealthChecked Oct 19, 2026
Affiliated DermatologyChecked Oct 19, 2026
Dermatology PartnersChecked Oct 19, 2026
Texas DermatologyChecked Oct 19, 2026
Unified Women's HealthcareChecked Oct 19, 2026
3
Cognigy4 companies · Checked Oct 24, 202643 confirmed 1 observed
BayerChecked Oct 24, 2026
Reed WellbeingChecked Oct 8, 2026
VGM GroupChecked Oct 24, 2026
LincareChecked Oct 24, 2026
4
Lorikeet3 companies · Checked Oct 20, 202632 confirmed 1 observed
EasyKindChecked Oct 20, 2026
EucalyptusChecked Oct 20, 2026
TalkspaceChecked Oct 20, 2026
5
Sierra3 companies · Checked Oct 25, 202632 confirmed 1 observed- Modern AnimalChecked Oct 25, 2026
- Sutter HealthChecked Oct 25, 2026
R1 RCMChecked Oct 25, 2026
6
Blip3 companies · Checked Oct 19, 202630 confirmed 3 observed7
Yellow.ai3 companies · Checked Oct 19, 202630 confirmed 3 observed- BayerChecked Oct 19, 2026
Empire DermatologyChecked Oct 19, 2026
HalodocChecked Oct 19, 2026
8
Tidio2 companies · Checked Oct 9, 202629
Forethought2 companies · Checked Oct 24, 2026210
Rasa2 companies · Checked Oct 21, 2026211
Amelia2 companies · Checked Oct 16, 202620 confirmed 2 observed
Aveanna HealthcareChecked Oct 16, 2026
MUSC HealthChecked Oct 16, 2026
12
Zowie2 companies · Checked Oct 19, 202620 confirmed 2 observed
ALAB LaboratoriaChecked Oct 19, 2026
DiagnostykaChecked Oct 19, 2026
13
LivePerson1 company · Checked Oct 24, 2026114
Yuma1 company · Checked Oct 16, 2026115
Crescendo1 company · Checked Oct 24, 2026116
Giga1 company · Checked Oct 23, 2026117
Maven AGI1 company · Checked Oct 20, 20261
How usedby counts
A company counts once per tool, at its strongest proof: confirmed (a case study, a named testimonial, a press release or the company's own account), declared (the company told usedby), observed (a vendor logo wall or customers page) or signal (a job post). Counts cover the companies on usedby, never the whole market.
No software vendor had to be left out.
Data as of October 25, 2026.
Questions
Which AI agents for customer service tools do Healthcare companies use most?
Decagon leads: 5 of the 40 Healthcare companies on usedby that use AI agents for customer service tools use it. Next: EliseAI (5), Cognigy (4), Lorikeet (3), and Sierra (3). See Decagon.
How many Healthcare companies use AI agents for customer service tools?
40 Healthcare companies on usedby use at least one of 17 AI agents for customer service tools. It counts the companies usedby tracks.
What proof backs these lines?
Of the 40 companies, each counted at its strongest proof: 16 confirmed, 0 declared, 24 observed and 0 known from a job post.
How does usedby build this ranking?
usedby counts each Healthcare company once per tool, from public proof: case studies, press releases, the company's own site or its declaration to usedby, vendor customer pages and job posts. Every line shows its proof and the date usedby last checked it.