AI agents for customer service tools used by Professional Services companies
Each line links its public proof and the date usedby last checked it.
31
Professional Services companies use AI agents for customer service tools
The most used: Ada (3), Forethought (3), and LivePerson (3).Data as of Oct 25, 2026
Ranking
Tools ranked by the Professional Services companies that use them. Ties go to the stronger proof.
Largest and best-proven users
Two labelled views of the same companies. Neither is a score.
Largest companies
By employee range. Size known for 15 of 31.
Strongest proof
Confirmed or declared: 22 of 31. This view filters what you read, never what is counted.
Gecko hospitalityChecked Oct 25, 2026
IntegratecChecked Oct 25, 2026
HomebaseChecked Oct 25, 2026
Who uses each tool
Strongest proof first. A job post is a signal, the weakest proof.
1
Ada3 companies · Checked Oct 24, 202633 confirmed 0 observed
monday.comChecked Oct 24, 2026
CheckrChecked Oct 24, 2026
Trust & WillChecked Oct 24, 2026
2
Forethought3 companies · Checked Oct 24, 202633 confirmed 0 observed3
LivePerson3 companies · Checked Oct 24, 202633 confirmed 0 observed
Project Management Institute (PMI)Checked Oct 24, 2026
ConduentChecked Oct 24, 2026
Legal&TaxChecked Oct 24, 2026
4
Maven AGI3 companies · Checked Oct 20, 202633 confirmed 0 observed5
Tidio3 companies · Checked Oct 25, 202633 confirmed 0 observed- IntegratecChecked Oct 25, 2026
VisaEnvoyChecked Oct 9, 2026- Gecko hospitalityChecked Oct 25, 2026
6
Sierra3 companies · Checked Oct 25, 202632 confirmed 1 observed7
Lorikeet2 companies · Checked Oct 20, 202628
Parloa2 companies · Checked Oct 23, 202629
Cognigy1 company · Checked Oct 24, 2026110
Decagon1 company · Checked Oct 24, 2026111
Gradient Labs1 company · Checked Oct 21, 2026112
ASAPP1 company · Checked Oct 7, 2026113
Duckie1 company · Checked Oct 15, 2026114
Giga1 company · Checked Oct 23, 2026115
Rasa1 company · Checked Oct 21, 2026116
Yellow.ai1 company · Checked Oct 19, 2026117
Zowie1 company · Checked Oct 19, 20261
How usedby counts
A company counts once per tool, at its strongest proof: confirmed (a case study, a named testimonial, a press release or the company's own account), declared (the company told usedby), observed (a vendor logo wall or customers page) or signal (a job post). Counts cover the companies on usedby, never the whole market.
No software vendor had to be left out.
Data as of October 25, 2026.
Questions
Which AI agents for customer service tools do Professional Services companies use most?
Ada leads: 3 of the 31 Professional Services companies on usedby that use AI agents for customer service tools use it. Next: Forethought (3), LivePerson (3), Maven AGI (3), and Tidio (3). See Ada.
How many Professional Services companies use AI agents for customer service tools?
31 Professional Services companies on usedby use at least one of 17 AI agents for customer service tools. It counts the companies usedby tracks.
What proof backs these lines?
Of the 31 companies, each counted at its strongest proof: 22 confirmed, 0 declared, 9 observed and 0 known from a job post.
How does usedby build this ranking?
usedby counts each Professional Services company once per tool, from public proof: case studies, press releases, the company's own site or its declaration to usedby, vendor customer pages and job posts. Every line shows its proof and the date usedby last checked it.