None of the 14 Balto customers on usedby is listed with another tool on this list yet.Latest check Oct 8, 2026: 522 of 528 public lines checked. Customer counts include every proof level, job-post signals included. Shared customers are counted on confirmed or observed lines on both tools.
No Balto customer on usedby is named with another tool of its category yet.
No company is listed with both Balto and one of these tools yet.
Ranked by shared customers
Tools of the same or a competing category, from another vendor, used by at least one company that also uses Balto. A shared customer has a confirmed or observed line on both tools.
Other Customer Service Automation tools on usedby
Same category, with public customers, but no company named with Balto yet.
Switch signals
A company that left one vendor's page and appeared on another's.
By industry
Which of these tools the companies on usedby use, by industry. Each row counts the companies of that industry on usedby that use at least one of these tools.
| Industry | Most used | Next | Companies |
|---|---|---|---|
| Fintech & Payments |  DevRev29% |  Assembled25% | 24 companies |
| Telecommunications |  Cognigy33% |  Sanas27% | 15 companies |
| DevTools & Infrastructure | Assembled23% |  Decagon23% | 13 companies |
| Banking & Mortgages |  Talkdesk64% |  Sierra18% | 11 companies |
| Artificial Intelligence |  Intercom56% | DevRev33% | 9 companies |
Read the first row as: among the 24 Fintech & Payments companies on usedby that use one of these tools, 29% use DevRev. Shares can add up to more than 100% because some companies use two tools.
Questions about Balto alternatives
Which tool shares the most customers with Balto?
usedby has not found a company named with both Balto and another tool of its category yet.
Do Balto customers use other tools too?
None of the 14 Balto customers on usedby is listed with another tool on this list yet.
Which of Balto and its alternatives do Fintech & Payments companies on usedby use?
Among the 24 Fintech & Payments companies on usedby that use one of these tools, 29% use DevRev. Assembled comes next, with 25%.
Which of Balto and its alternatives do Telecommunications companies on usedby use?
Among the 15 Telecommunications companies on usedby that use one of these tools, 33% use Cognigy. Sanas comes next, with 27%.
How does usedby rank Balto alternatives?
Only tools of the same or a competing category, from another vendor, count. They are ranked by shared customers: companies with a confirmed or observed line on both tools, from public pages, most with a dated capture. Tools with no shared customer are listed apart. Customer counts include every proof level, job-post signals included.