Dialpad40 customers
Used by 40 companies on usedby. 1 also uses Kustomer. Compare Kustomer and Dialpad
Source: dialpad.com, latest capture Oct 8, 2026.
3 of the 32 Kustomer customers on usedby also use another tool on this list. The tools most often used by the same companies are Dialpad (1 shared, 40 customers in all), Crescendo (1 shared, 31 customers in all), and Forethought (1 shared, 23 customers in all).Latest check Oct 8, 2026: 626 of 639 public lines checked. Customer counts include every proof level, job-post signals included. Shared customers are counted on confirmed or observed lines on both tools.
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Kustomer customers also use another tool on this list
Dialpad shares the most companies with Kustomer: 1 company uses both.
Ranked by shared customers
Tools of the same or a competing category, from another vendor, used by at least one company that also uses Kustomer. A shared customer has a confirmed or observed line on both tools.
| # | Alternative | Shared with Kustomer | Customers | Compare |
|---|---|---|---|---|
| 1 | Dialpad | 1 | 40 | Compare Kustomer vs Dialpad |
| 2 |  Crescendo | 1 | 31 | Compare Kustomer vs Crescendo |
| 3 |  Forethought | 1 | 23 | Compare Kustomer vs Forethought |
Crescendo31 customers
Used by 31 companies on usedby. 1 also uses Kustomer. Compare Kustomer and Crescendo
Source: crescendo.ai, latest capture Oct 7, 2026.
Forethought23 customers
Used by 23 companies on usedby. 1 also uses Kustomer. Compare Kustomer and Forethought
Source: forethought.ai, latest capture Oct 5, 2026.
Other Customer Service Automation tools on usedby
Same category, with public customers, but no company named with Kustomer yet.
Switch signals
A company that left one vendor's page and appeared on another's.
No switch publishedA switch needs a departure from one vendor's page, seen on two checks in a row, and a dated arrival on another. usedby does not publish departures yet, so no switch shows here.
By industry
Which of these tools the companies on usedby use, by industry. Each row counts the companies of that industry on usedby that use at least one of these tools.
| Industry | Most used | Next | Companies |
|---|---|---|---|
| Fintech & Payments |  DevRev25% |  Assembled21% | 28 companies |
| E-commerce & D2C |  Kustomer56% |  Intercom13% | 16 companies |
| Telecommunications |  Cognigy33% |  Sanas27% | 15 companies |
| DevTools & Infrastructure | Assembled21% |  Decagon21% | 14 companies |
| Fashion & Apparel | Kustomer46% |  Talkdesk23% | 13 companies |
Read the first row as: among the 28 Fintech & Payments companies on usedby that use one of these tools, 25% use DevRev. Shares can add up to more than 100% because some companies use two tools.
Questions about Kustomer alternatives
Which tool shares the most customers with Kustomer?
Dialpad: 1 company uses both on usedby. Dialpad has 40 customers in all. See who uses Dialpad.
Do Kustomer customers use other tools too?
3 of the 32 Kustomer customers on usedby also use another tool on this list. Dialpad shares the most: 1.
Which of Kustomer and its alternatives do Fintech & Payments companies on usedby use?
Among the 28 Fintech & Payments companies on usedby that use one of these tools, 25% use DevRev. Assembled comes next, with 21%.
Which of Kustomer and its alternatives do E-commerce & D2C companies on usedby use?
Among the 16 E-commerce & D2C companies on usedby that use one of these tools, 56% use Kustomer. Intercom comes next, with 13%.
How does usedby rank Kustomer alternatives?
Only tools of the same or a competing category, from another vendor, count. They are ranked by shared customers: companies with a confirmed or observed line on both tools, from public pages, most with a dated capture. Tools with no shared customer are listed apart. Customer counts include every proof level, job-post signals included.